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Performance & Data Analyst

Jayne Sutcliffe
Nottingham, Nottinghamshire
£37,454 - £39,425 per annum + Benefits
Closing date
13 Jul 2022

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MTVH are seeking to recruit a Performance and Data Analyst based at our new Waterfront House Site in Beeston, Nottingham.  We offer a great working environment along with a wide range of excellent benefits which include, free-onsite parking, 28 days standard leave + bank holidays along with the option to buy and sell 5 days leave per year, training & development plus so much more!    

This post has the option to support agile working.  

Data plays the most critical part in a social landlord demonstrating our compliance position and ultimately underpinning the assurance of safety to our colleagues, board and most importantly our customers. 

Acting in a critical role within the department, the performance and data analyst will monitor SLA/KPIs and report and assist in reporting against our strategic and annual plans. The performance and data analyst will support the Compliance and Technical Services department and influence other departments by utilising their technical skills and compliance knowledge to support the strategy of the Senior Performance and Reporting Analyst in their remit to develop and implement the data and reporting framework which underpins the property services strategy, in particular relation to compliance and technical services and capital investment.

Key Responsibilities

  • Collate statistical data to produce weekly/ monthly report for the senior leadership team. Support the Senior Performance and Reporting Analyst with collating monthly executive performance reports for the Business Intelligence department and build knowledge of KPIs and Intelligence systems. Monitor trends in data and escalate any areas of concern and suggest improvements in service, data administration, integrity/quality and strategy.
  • Support the creation and maintenance of a real time KPI dashboard which helps identify and improve performance against key financial, operational and strategic targets and provides assurance to key stakeholders such as the Executive and Board regarding statutory compliance obligations. Use visualisation tools (such as PowerBI, Semarchy) to create illustrative interpretations of compliance data for easy understanding. Effectively use the given Microsoft Suite to present and share reports were required.
  • Perform ETL (Extract, transform, load) actions using various coding languages on given asset and housing databases as well as data warehouses to produce insightful reports for various levels of seniority within the organisation. Collaborate with IT to enhance the data warehouse to better function with compliance data.
  • Use data asset systems to support the Senior Performance and Reporting Analyst with forecasting monthly demand across all workstreams and adhere to compliance regulation, financial and operational reporting needs of key internal and external stakeholders.
  • Remain visible and actively assist all service leads to ensure a high standard of safety and service is maintained at all times for our residences.  Enrich the knowledge and understanding of colleagues when referring to compliance data as well as upskilling them technically to effectively use bespoke tools.
  • Produce ad hoc reports on demand from internal stakeholders using knowledge of data systems and property compliance.

What you'll need to succeed

  • Educated to Degree level or equivalent.
  • Demonstrable knowledge of SQL, VBA, Dax, M and Powershell.
  • Good working knowledge of all MS Office Products.
  • Experience of dealing with large data sets and knowledge of defining and creating reporting Dashboards.
  • Personal competencies as set out in Job Description along with our range of full benefits 

Interview date


About Us

Our organisation was built on a simple mission – to give people a safe, secure, and affordable home. That is as true today as it was in the 1950’s, when our founder Molly Huggins established an organisation to provide homes for Windrush migrants in London. Our core purpose is that “everyone should have a home and the chance to live well” To fulfil this vision, we work with partners to make our neighbourhoods – new and old - sustainable and vibrant places, where our customers want to live. We put people at the heart of everything we do and to guide us in every decision we make. Through managing more than 57,000 households we work at a scale that means our actions to achieve this have real impact.

Our promise

All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

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