Resident Liaison Officer
- Employer
- Blue Octopus Recruitment Ltd
- Location
- St Albans, Hertfordshire
- Salary
- Salary from £24,000 Depending on experience + Benefits
- Closing date
- 1 Aug 2022
View more
- Function
- Community and Customer Services, Housing / neighbourhood management, Tenant services, Tenancy representative, Homes and Asset Management
- Seniority
- Consultant
- Contract
- Permanent
- Hours
- Full Time
- Organisation Type
- Housing association / RP
Job Details
Permanent – Full Time – 40 Hours
We are looking to recruit a two Resident Liaison Officers, full time, permanent to join us in St Albans.
About the Role
Working to deliver the best quality service, you’ll be responsible for a first-class liaison and administrative support to our project team, liaising with a wide and diverse customer base, in a professional and efficient manner.
Swiftly resolving and advising residents, you will log all complaints received in accordance with our policy and procures, ensuring agreed targets are delivered within your service area.
About You
Candidates will have excellent customer service experience, ideally within a social housing environment, working as a Liaison Officer, coupled with the ability to establish and maintain effective customer relationships. Well organised, you’ll have excellent verbal and written communication skills with the aptitude to communicate at all levels and will be IT literate.
Benefits
26 days holiday plus bank holidays, company uniform, pension plan, accident cover, life assurance, training and development, funded professional subscription, share save, Work Perks discount and offer scheme, extensive wellbeing benefits and resources including online advice, guides, counselling support, 24hr digital GP, cycle to work, eye care vouchers, paid voluntary work, enhanced family polices, and we will accommodate requests for flexible working where possible.
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.
With over 800 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.
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Company
Blue Octopus partners with employers from a multitude of different sectors and industries, using our next generation technology and recruitment expertise to help attract, engage and hire the best talent for their unique career opportunities. We know that having the right people in place is crucial to every business’ current and future successes, regardless of the area they operate in.
Over the last decade, our experience has allowed us to specialise in several sectors, including social housing.
Blue Octopus has a strong history of working with social housing providers to help them hire the best talent and improve their talent management processes. This experience, coupled with knowledge developed over time, has allowed us to fully understand both the market itself and the skills required within the sector. We understand that operating at a high standard, efficiently and cost-effectively, is vital for our clients in the Social Housing sector, who provide a much-needed service for their tenants.
- Telephone
- 01135323418
- Location
-
Octo House, 2 Station Road
Otley
Leeds
West Yorkshire
LS21 3HX
United Kingdom
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