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BASS Support Worker - Surrey

Employer
Nacro
Location
Surrey, England
Salary
£21,710 per year
Closing date
1 Aug 2022

View more

Function
Community and Customer Services, Homelessness
Seniority
Officer
Contract
Permanent
Hours
Full Time
Organisation Type
Charity

Job Type - Permanent/Full-Time

Hours - 40 hours per week (including 5 hours paid lunch break)

Salary - £21,710 per annum (including £1000 Unsociable Hours Benefit)

Location - Surrey 

Nacro currently has an exciting Support Worker opportunity within a fast paced Ministry of Justice commissioned contract – BASS (Bail Accommodation and Support Service). BASS provides support and accommodation in the community to people in contact with the criminal justice system. Nacro is a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities, and reducing crime – and you could now help us make an even bigger impact going forward!

You will provide flexible, holistic and short-term support to clients with a wide range of support needs, with the aim of them achieving their own accommodation at the end of their BASS placement. You will manage a caseload of clients in properties in your allocated patch in Surrey.

You will carry out property inspections and report repairs promptly to ensure we provide quality homes for our clients.

 You will be required to travel for training and team meetings, and be flexible to cover other local patches as required

We are looking for someone with knowledge of support planning and safeguarding, and experience of working with vulnerable adults with complex needs (i.e. substance misuse and mental health).

This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising local authority Housing Benefit departments and the DWP to resolve payment issues.

The role offers flexible working in the community and you can work from home in between property visits. You will regularly meet with your team and manager to discuss and reflect on complex cases. You will be required to travel for training and team meetings.

Role Requirements:

·         Co-develop and deliver person-centred support and safety plans with clients. 

·         Capturie and evidence service user progress.

·         Undertake safeguarding activities including monitoring and reporting of safeguarding concerns, as well as liaising and working in partnership with relevant external agencies.

·         Ensure a professional risk management plan is in place, which is regularly updated in line with any escalation of risk. This should evidence proactive agency involvement and sharing of information with relevant stakeholders. 

·         Maximise rent collection by ensuring successful housing and other welfare benefit claims are submitted and maintained; taking proactive action to minimise rent arrears in line with targets; monitoring accounts and recording all actions, and where necessary taking appropriate action when arrears exceed tolerance levels in line with policy and procedure.

·         Ensure that routine property maintenance and damage is reported promptly.

·         Minimise void time by taking a proactive approach to ensure properties are re-let as soon as possible.

This role requires regular travel and a Full Driving License and access to vehicle are essential criteria.

An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service and a Prison Clearence. These will be completed as part of the Pre-Employment Screening process.

For more information about the role, please click here.

For information about Nacro's amazing benefits, please click here.

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