Rents Team Supervisor – Service Charge / Accounting

£32,790 per annum

Braintree, Essex – Hybrid Working

Permanent

Full Time

 

 

 

We have an opportunity for a Rents Team Supervisor to join us to lead the Rent accounting function and support the wider Finance team in service delivery and core activity within the Rents Team.

 

Join us at Eastlight to become part of the largest Community Gateway Association in the country!

 

This is a key role in which you will ensure the effective and accurate management of our tenants’ rent accounts, the allocation of income and benefits, and to lead and manage the annual rent uplift process.

 

The Role

 

· Overall accountability for leading the Rents Team and its associated processes, acting as principal point of contact for all rent activities and processes

· Work with finance teams to confirm and update chargeable rents and associated service charges for new lettings

· Responsible for entering rent and service charges for rent’s year end processes and to plan and meet year end deadlines, coordinate, create & arrange rent increase letters and maintain Rent year end timetable

· Lead on creating and closing all rents weekly / monthly / quarterly periods, and month end activities and reporting.

· To process all relevant import and export routines through the housing management system including payments and Housing Benefits within the required times

· Continuously review processes for efficiency & accuracy, and work to streamline and automate where appropriate

· Involvement in decision making, implementing and testing of software systems or changes

· Undertake 121s and appraisals with Rents assistants

 

About You:

 

· Proven experience in a similar Rent Accounting role, preferably within the housing sector.

· Experience managing Rent ledgers, financial transactions reconciliations, and resolving queries.

· Proven experience working with a housing management and finance system

· Experience applying rent and service charges including making adjustments for annual rent reviews

· Experience receipting Housing Benefit payments and income

· High attention to detail and accuracy and ability to meet strict deadlines

· Good analytical and investigative skills

· Ability to identify and adapt to changes in processes

· Excellent Microsoft skills, including Outlook (using diaries and multiple inboxes), and Excel (intermediate +)

· Experience in leading, supporting, inspiring and motivating teams is desirable.

 

We’ve updated our total rewards package!

 

· Salary of £32,790 per annum

· 30 days annual leave + bank holidays

· Trailblazing family leave (Maternity & Paternity - 12 weeks full pay / 6 weeks half pay)

· Childcare allowance scheme

· Annual health and well-being grant of £200 per year

· Permanent and Fixed Term (12-months) contract available

· Bupa health cash plan, life assurance and gym/leisure membership

· Formal qualifications and job shadowing (to develop knowledge and experience across the organisation)

· Volunteer days (two days off each year to volunteer with a charity of your choice)

 

About us

 

Eastlight Community Homes is a new social housing provider created in July 2020 through the merger of Colne Housing and Greenfields Community Housing. By working as one we believe we have a fantastic opportunity to not only meet the housing need of our communities in Essex and Suffolk but do so much more for our residents.

 

We are proud to be the largest Community Gateway Association in the country. This makes us different to other housing associations as we encourage our residents to regularly share their insights with us so that they can be actively involved in decisions about their homes and the services we offer.

 

As a new organisation we have big plans to play our part in challenging the housing crisis. We are looking for passionate and inspiring individuals from all walks of life to join our world and help us achieve the very best for our people, our residents and our communities.

 

We are committed to promoting an inclusive and diverse culture where our people across all ethnicities, genders and lifestyles are respected and valued. Embracing diversity is not only the right thing to do, but it is key to our success, and that’s why we welcome applications from everyone.