Rent Collection Manager

Rent Collection Manager

Full Time / Permanent

Starting salary £32,821.43 and rising through increments to £35,650.87

 *This role currently offers agile working with attendance at our Chesterfield office expected around 50% of the working week.

Rykneld Homes manages over 7,500 homes throughout North East Derbyshire which is located on the edge of the beautiful Peak District.

We now have an excellent opportunity for someone with a passion for social housing to provide leadership to our Rents Team. The post of Rent Collection Manager is an ideal position for an experienced housing professional to use their knowledge and expertise to manage and develop the team.

We are looking for someone with a proven rents/income management background to ensure the team delivers an excellent, customer focused Rents service on time, accurately and in line with legal, regulatory and policy requirements. We are looking for candidates with experience of successfully leading, and developing staff, ensuring processes and procedures are followed correctly at all times, together with substantial experience of rent and service charge management in the social housing sector.

The role requires excellent IT skills, attention to detail and experience of using housing management financial systems, with a confident approach to communication and a positive attitude and commitment to high standards of service delivery.

Candidates will be able to prioritise work effectively, be used to working to tight timescales, resolving queries quickly and continually reviewing key priorities and targets. With significant experience of monitoring, improving and reporting on service performance, this role will also have responsibility of overseeing the escalation of cases to court where necessary, following all legal and internal processes with confident presentation at court on behalf of Rykneld Homes.

This role will form part of a team of high performing operational mangers who work collaboratively to improve service provision. With an ability to motivate and lead the team, provide support and training to staff, ensuring they can effectively perform their role, candidates will relish the opportunity to work as part of a team looking for ways to continuously improve the service, systems and processes.

If this sounds like you then we would love to hear from you!

In return we offer…….

·       A generous leave entitlement starting at 25 days and rising by a further 5 days after 5 years service.

·       Option to purchase additional leave

·       Flexi/Banked leave time

·       Option to join the Local Government Pension Scheme

·       An ethical business committed to putting people first, paying the Living Wage, supporting the Local Community to make a difference and ensuring fairness in all we do

·       Excellent Health and Wellbeing support including – Occupational Health, Counselling, Employee Assistance Programme, Occupational Sick Pay, Health Promotion, Flu vaccinations and supporting the Cycle to Work scheme

·       Celebration events – a chance for staff to get together

·       Flexibility – opportunities to work from home/office/in the community – the key is that our important work is done to excellent standards for our customers, whilst balancing the need to maintain excellent relations with colleagues, this is why we opt for a flexible and blended approach

·       Family Friendly Policies – we appreciate that our staff have commitments other than to the excellent work they do, therefore we provide generous family friendly policies including Maternity, Paternity, Adoption, Fertility Treatment, Shared Parental Leave, Surrogacy Policy and Carers Leave

·       Learning and Development Support – we actively encourage staff to develop, supporting requests for learning that staff wish to undertake. We pride ourselves in being a business that understands the benefit of investing in the skills and knowledge of our key asset – our staff and paying their professional fees – where applicable

Closing Date: Sunday 31^st of July 2022 at midnight.

For an informal discussion about the role please contact Heather Summers – Head of Neighbourhoods on 01246 217670.

To apply please complete an application form using the Job Description and Person Specification - CV's WILL NOT be accepted.

For further details on this vacancy please visit our website link below;

Rykneld Homes Ltd - Housing Management in North East DerbyshireCurrent Vacancies