We’re looking for an experienced individual, with a passion for delivering exceptional customer service, a keen eye for detail and a willingness to turn your hand to a wide range of tasks, to ensure a safe, comfortable, and professional environment for visitors, customers, and colleagues alike.

About us

We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties.

We're at a particularly exciting point in our story, as Catalyst joined the Peabody Group as a subsidiary on 1 April 2022, before fully merging in April 2023. The new organisation will be responsible for 104,000 homes, with 220,000 residents across London and the Southeast of England. By joining together, we’ll go further and faster with our plans to improve our services, invest in our homes and communities, and create innovative solutions to the challenges of carbon consumption and building safety.

Our purpose

We will continue to create and maintain great homes, whilst delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. In doing so, we build more than homes – we build communities.

We will also be able to create great opportunities for our colleagues to develop their careers within our business, and diversity and inclusion and learning and development will continue to be priorities for the new organisation.

What we’re looking for:

• Do you have admin experience in an office environment?


• Are you a Personable, professional, proactive, and extremely flexible person?

• Do you take pride in giving an exceptional customer experience?

• Are you a team player who can work collaboratively and communicate with colleagues and others at all levels?

If so, this is the perfect role for you!

We currently have a great opportunity for a Workplace Coordinator to join us on a Permanent basis

Do you have what it takes?

To succeed in your role as a Workplace Coordinator you will:

• Be totally committed to delivering excellent customer experience – embodying our values every day in the way you deal with customers and colleagues.


• Be excellent at prioritising, managing your time and workload effectively to ensure all business essential tasks are completed daily, taking ownership and being accountable for your own areas of responsibility


• Be willing to travel to other offices including Houghton Regis.


• Be professionally presented and willing to adhere to a required uniform and dress code.

The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too!

This role is subject to a Basic DBS check and will require a full driving licence.

Additional Documents

View the full Role Profile

View the Catalyst Privacy Statement

The benefits

We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below:

• Competitive salaries that are benchmarked regularly against current market rates


• Up to 30 days paid annual leave


• Two additional paid volunteering days each year

• Learning and development programme where we invest in your personal development and training as soon as you start work with us

To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/

Ready to apply?

We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We want to remove any barriers for people to enable them to participate equally within the recruitment process. If you require reasonable adjustments, please let us know and we can discuss your requirements for the recruitment process.

To be considered for the role of Workplace Coordinator, please click on the ‘Apply Now’?button and submit your details along with a copy of your CV and a supporting statement.