Business Information Officer - Maternity Cover
- Employer
- Hightown Housing Association Limited
- Location
- Hemel Hempstead, Hertfordshire
- Salary
- £30,030 pa
- Closing date
- 19 Aug 2022
View more
- Function
- Corporate Services, Administration
- Seniority
- Officer
- Contract
- Fixed Term Contract
- Hours
- Full Time
- Organisation Type
- Housing association / RP
Job Details
Business Information Officer - Maternity Cover until April 2023
About the role
This role will join a small team within the Business Support department. The position will provide assistance across multiple areas with primary focus on stakeholder surveys, and also supporting with management reporting, new lease set up and maintaining the Associations property data.
Responsibilities
You will be responsible for designing, gathering and presenting customer feedback collected via our internal and external survey programme. You will also support the Business Information Team with various responsibilities including cataloguing new shared ownership leases into the administration system, processing third party invoices in line with landlord and management agreements and assisting with the annual mail outs of rent review letters and service charge accounts.
This is a fantastic opportunity to be a key member of a comprehensive support team helping delivery excellent services to our residents.
About you
- Good knowledge of IT, particularly Microsoft Office
- Well organised and self-motivated
- Ability to work independently with a keen eye for detail.
You will be familiar with working with data in different formats and ideally have experience of survey software, although this is not essential as training will be provided. What is more important is a can do attitude and a willingness to learn and strive for continuous improvement.
The Benefits
In return for your hard work and commitment, we offer a benefits package which includes:
- Generous annual leave allowance of 33 days per year, including statutory bank holidays
- £30,030pa for a 35 hour a week contract
- Regular support from your line manager and colleagues
- Annual bonus based on satisfactory performance
- Monthly attendance bonus on top of your basic salary
- Annual salary and cost of living review
- Commitment to health and wellbeing with the Five Ways to Wellbeing
- Ongoing professional development and support to deliver outstanding support
- Workplace pension scheme and life assurance of three times your annual salary
- Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
- Friendly and supportive team environment
- Employee assistance helpline
- Mileage paid for car usage
- Well-equipped on-site gym
About Us
Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.
We currently manage over 7,500 homes from our head office in Hemel Hempstead and employ over 1,000 full and part time staff. We have an annual turnover of £90 million and a development programme that will deliver over 400 new affordable homes each year.
How to Apply
To apply for this position please complete an online application form.
Please see below for a copy of the Business Information Officer Job description.
Closing date: Friday 19th August 2022
Interview date: Wednesday 31st August 2022
Company
Hightown is a charitable housing association transforming thousands of lives every year.
We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We have high ambitions, a principled approach and a dependable, flexible team that delivers.
We are a charitable association aiming to help people who cannot afford to buy or rent housing at market values.
We currently manage over 7,000 homes (principally in Hertfordshire, Berkshire, Bedfordshire and Buckinghamshire) and employ over 1,000 full and part time staff. We have an annual turnover of £90 million and a development programme that will deliver around 450 new affordable homes each year.
Mission
Building homes. Supporting people.
Values
- Put residents and service users first.
- Treat people with respect
- Be cost effective
- Don't compromise standards or safety
- Develop passionate and committed teams
Culture
Hightown’s aim is to provide as many homes as we can at below market rates and a wide range of housing and support for people who are vulnerable and/or disabled. Hightown’s history over more than 50 years shows our continuing focus on our strong social purpose.
We are rated highly for financial and operational performance; and have a high grading from the Regulator of Social Housing.
Hightown is committed to retaining its distinctiveness and its reputation for making projects happen which demonstrate Hightown’s values and contribution to society.
We believe that, by developing decent homes and supporting individuals to live with confidence, independence and choice, our work delivers a tangible positive impact for local communities
Please see our vacancies below:
- Website
- http://www.hightownha.org.uk/
- Telephone
- 01442 292309
- Location
-
Hightown House
Maylands Avenue
Hemel Hempstead
Hemel Hempstead
Hertfordshire
HP2 4XH
GB
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