Senior Support Worker  NEST

Supporting young people between the ages of 16 to 21.

Job type - Permanent/Full-time
Salary -  £26,065 (inc £1,300 UH)
Hours -  35 (plus 5 hours paid lunch break)

working hours- working 9 - 5 pm
Location - Harlow & Epping

Nacro are pleased to introduce an exciting new support provision called Essex NEST (Nacro Education Support and Transition) which is focussed on providing support to young people.   

Would you like to be part of a new and growing team of Support workers working with Young People? 

You will have your own caseload of young people, maintaining oversight of their progress from the point of service entry through to service exit and independence.   

It's a flexible model in which we aim to provide the 'right help at the right time', underpinned by a trauma-informed approach. Our mantra is "No decision about you without you!" 

We are currently recruiting for staff to join our exciting new service where you will be working with:   

• Young people aged 16 and 17 years old at risk of homelessness.
• Care Leavers aged 18-21
• Vulnerable young parents up to the age of 21
• Other vulnerable 18-21-year-olds
  

Who are we looking for:

Act as a senior operational practitioner working across the area guiding and supporting teams in matters of practice, quality, performance, compliance and resource management and carry a caseload of complex need service users. Line manages support workers as needed for temporary periods; deputising for Service Leads and be a key role in supporting targeted failings services.
Improve the lives of service users by co-ordinating the provision of direct housing related support and housing management services by working with area operational and central support teams and liaising with a range of external agencies and partners. There may also be a requirement to work on your own in the community and/ or service setting. Participate in on-call rota's as required.•

Work flexibly across the area and services where required.


Duties & Responsibilities include but are not limited to:

.•  Act as a peripatetic senior operational lead working across services providing direct input and support on practice, performance or quality matters

• Co-ordinating and delivering service improvement plans for a service or group of services working in collaboration with the Quality team and Service Leads. Support in the co-ordination of service audits


• Carry a  small caseload of complex need service users

• Liaise with the Housing Management and Performance teams to monitor service performance and agree the implementation and reporting of any improvement actions

.• Actively contribute towards meeting team performance targets in respect of the service. Take accountability for performance targets that fall within your sphere of responsibility e.g. voids, arrears, outcome achievement


Must drive and have access to a car for work purposes 

For details of the full role profile please click here

For Details of Nacro's excellent benefits click here

Please Apply online