An exciting opportunity has arisen for a highly motivated and experienced individual to join the Housing Systems Team based within the Resident Services Directorate.

As the Housing System Manager, you will be responsible for the effective management of the Housing Management System Projects, must have housing systems experience - Northgate and other housing management systems, assisting the business in driving through service improvements, assisting the Head of Service in the delivery of all housing system related projects, and effective management of the team. Ensuring that customer care is at the heart of service delivery.

Our ideal candidate will have excellent negotiation, oral communication and ICT skills with the ability to interpret and explain complex legislation and guidance, to a variety of audiences, and to make clear consistent decisions; work under pressure, to manage, prioritise the delivery of all projects, and adhere to tight deadlines.

EQUAL OPPORTUNITIES

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population.

We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace.

The Council is committed to meeting its four strategic outcomes contained within the Waltham Forest Council Equality Plan:

• Promoting equality of opportunity

• Opposing all forms of discrimination, intolerance and disadvantage

• Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels

• Providing fair, appropriate, accessible and excellent services to all

Respecting Diversity is a core Council value

Closing date: 12 August 2022.