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Operations Manager

Employer
Mid Devon District Council
Location
Devon
Salary
£48,654 to £51,609 per annum (pro rata)
Closing date
25 Aug 2022

We have 3,000 units of housing stock in Mid Devon and ambitious plans to develop more homes. We are looking for someone with a strategic outlook and an ability to manage people and budgets, who has extensive experience of working in tenancy and estate management, income recovery and customer engagement or a highly regulated and customer-orientated service environment.   The successful candidate will focus on day to day operational service delivery whilst at the same time supporting strategic improvement work, implementing change and embedding learning from customer feedback.

 

Our benefits include:

  • Competitive rate of pay Generous annual leave entitlements Hybrid working A flexible benefits scheme including access to discounted shopping (online and high street) and events Discounted leisure memberships DBS check Employee Assistance Programme Excellent training and development opportunities leading to nationally recognised qualifications Monday to Friday (except following the 8 bank holidays and Christmas) Free parking at site

As an Operations Manager for Housing Management, your duties will include but are not limited to:

  • Ensuring statutory and regulatory compliance with regard to housing management work Embedding a culture where everyone is treated with dignity, respect, courtesy and fairness Achieving high levels of tenant satisfaction Managing front line teams which have many conflicting priorities Risk management including those associated with health and safety on our estates 

At Mid Devon District Council we value: Pride, People, Performance and Partnerships.

About you:

  • You must have excellent working knowledge and understanding of relevant housing legislation and current issues facing social housing You will be able to deal with complex situations and problems You will have a clear customer focus and a flexible approach You will have an ability to communicate logically, concisely and effectively and have the skills to enable you to network and to build effective working relationships You will have the ability to generate ideas, demonstrate an innovative approach to work and be able to influence others to ensure optimum productivity and performance

To find out more information about Mid Devon District Council please visit: https://www.middevon.gov.uk/your-council/jobs/current-vacancies/

For any questions or for an informal conversation regarding the position of Operations Manager for Housing Management working across Mid Devon based from our Head Office, Tiverton. Please contact Simon Newcombe Telephone number 01884 255255.

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