Contracts Administrator

Kents Hill, Milton Keynes

Full Time – 36.5 hours per week

Permanent

£26,623 per annum

 

 

Would you thrive in a job that is making a real difference to people’s lives in your region?

 

Here at Grand Union, we are more than just a financially strong Housing Association, we are making an impact on the housing crisis, supporting sustainable communities and providing life-long homes for our customers. We provide additional, critical services to support the most vulnerable but we also build shared ownership and outright sales for those who want to get on the property ladder.

 

We are passionate about our communities and we are committed to being a Learning Organisation, developing talent to deliver our service goals and supporting the next generation into a career in Housing.

 

 

About the role:

We are currently seeking a Contracts Administrator to join our team. The main purpose of this role is to provide administrative support for the Internal Repairs Team (IRT) to enhance the delivery of the repair and maintenance function of the business and to provide excellent customer care.

 

 

Your main responsibilities will include:

· Providing updates on progress and dealing with any queries arising from works undertaken or planned by the IRT

· Acting as the main point of contact for enquiries from operatives working on site

· Ensuring the upkeep of management systems, where all works completed are accurately recorded

· Monitoring the progress of operative’s daily workloads, rescheduling as necessary

· Ordering and organising the delivery of plant and materials including the management of van stock replenishment

· Arranging specialist contractors and sub-contractors where necessary

· Checking and preparing invoices for authorised payment

 

 

What we’re looking for:

· Experience of working within a housing maintenance / building environment or related field

· Experience of arranging and planning works or services to strict deadlines

· Experience of working within a customer facing environment

· Knowledge of building terminology, domestic repairs and basic domestic amenities

· The ability to follow procedures and maintain clear, concise records and to give clear instructions

· Proven ability to organise and prioritise own workload

· The ability to work as part of a busy and diverse team

· High level of computer literacy

· Confident when dealing with people, sometimes in difficult situations

 

 

What we offer:

· Annual leave 25 days rising to 30 days with length of service

· Generous defined contribution pension scheme – employer contribution up to 10%

· Life assurance (2x salary)

· Generous sick pay

· Free car parking

· Numerous learning and development opportunities including qualifications

· Paid professional subscriptions (max 2 if both relevant to role)

· Agile working

· Medicash counselling (helpline and face to face)

· On-site wellbeing activities including massages

· Free annual flu jabs

· Plus lots more! (see attached benefits list)

 

If you are like-minded in wanting to help shape the future of housing through the delivery of quality services to our customers, great at your job and with a ‘can-do’ attitude, we want to hear from you.

 

You are just one click away from starting your journey with us…

 

We are committed to implementing our Equality, Diversity and Customer Care Policy and are proactive about safeguarding vulnerable adults and children.

 

NO AGENCIES

 

Closing: 7 August 2022