Do you have real passion for optimising productivity through effective planning and works scheduling through the effect management of your team?

If the answer is yes…. then we have a great opportunity for a Planning Team leader to join our successful Voids Team.

We're offering a competitive salary of £29,300 to start, plus some great benefits.

As a Planning Team Leader, you  will provide leadership and support to the Voids Planning Team across LHP when delivering services to customers both internally and externally.

Ensure that performance meets the standards and KPI’s agreed for quality and efficiency. Provide a point of escalation for complex enquiries that are dealt with by the Voids Planning Team. To work directly with the Voids Manger to introduce changes to systems and processes to increase accountability and improve performance across the Voids Team.

What are Lincolnshire Housing Partnership like to work for?

Lincolnshire Housing Partnership is an impressive company to work for and have recently been awarded a ‘one to watch’ status in our first Best Companies survey. This role is flexible under our agile working policy; therefore, you will be able to work from wherever is suitable to complete the task at hand. This might be at home, on site, at our office located in Boston or Grimsby, or somewhere else!

The ideal candidate will live within travelling distance to either office.

What benefits will I get from working for Lincolnshire Housing Partnership?

• An employee wellbeing package through our benefits partner Westfield Health
• Opportunities to learn new skills, knowledge through our fantastic corporate training programme
• A superb employer salary sacrifice pension scheme
• 24 holiday days a year (plus bank holidays) with the ability to earn additional holiday days through full attendance
• A family friendly agile working policy

What will I be asked to do as a Planning Team Leader?

• Check that all void jobs are completed or rescheduled at end of each day.
• Ensure the voids planning team are scheduling effectively and are optimising engineer productivity
• Review and adjust trade resource within engineers diaries in conjunction with the relevant Supervisors
• Ensure that all non van stock items required to complete void works are ordered in advance of the property becoming void to be delivered to site on day one of the void process.
• Monitor works in progress ensuring that the team are progressing as planned, rescheduling any follow-on work on the same day, escalate poor performance to relevant supervisor/manager.
• Ensure relevant systems are updated throughout the progression of the works showing a true and accurate reflection of the whole voids process and works completed (QL/1st Touch/ Voids Planner)

What skills, attributes and experience will I need as a Planning Team Leader?

• Customer focused with a commitment to exceptional service delivery 
• Excellent organisation and prioritisation skills
• Excellent written and verbal communication skills
• Excellent literacy and numeracy skills 
• A strong enthusiastic leader
• At least six months experience in a works planning & scheduling environment
• Proven experience of leading a team, motivating, coaching and developing staff to achieve performance targets and maintain a high level of service delivery
• Able to cope with a changing environment and develop new services and ideas
• Ability to use Mircrosoft applications to produce a range of documents to a high standard using a variety of software packages
• Ability to work with minimum supervision or as part of a team 

What opportunities will I have for progression?

At LHP we are committed to investing in the development of our employees to enable them to realise their potential.  There are many opportunities that LHP will provide you with to enhance your skills and assist in your career progression.

We measure our success within this area by the number of internal promotions that we can achieve and that we are able to retain our best talent.  The natural career progression route that would be applicable to your role is Voids Manager.

Offer of Employment are subject to a DBS Check and Satisfactory References.