The vacancy

Are you an experienced carpenter/multi-trader with a background of domestic repairs and passionate about delivering excellent customer service?

Do you want to be part of our new in-house repairs & maintenance service, where your work makes a difference and you’re valued as key member of our workforce? If so, we want to hear from you…….

Repairs and maintenance services affect our customers personally, impacting their quality of life and satisfaction with their homes. To provide the very best services possible, we are bringing our repairs and maintenance service in-house and are looking for professional tradespeople who care about what they do. You will also need to be a confident ‘people person’ who will go the extra mile to deliver quality work and a fantastic customer experience.  

We’d love to meet someone with: 

• NVQ level 2 or higher Carpentry
• Excellent knowledge of carpentry and joinery within domestic homes and communal areas, with proven experience of diagnosing, repairing, and resolving issues
• Demonstrable experience and knowledge in other construction trades and activities, being able to deliver repairs outside of your core trade when required
• Relevant health and safety knowledge
• A strong, demonstrable commitment to excellence in customer service through empathetic and considerate approaches and great communication skills
• Sufficient IT skills to carry out basic tasks on a computer or hand-held device
• A full driving licence

To enable you to deliver the great workmanship and customer service we need, you will be well supported and have plenty of opportunities to grow and develop with us. As well as your salary you will also receive a fantastic range of benefits including:

• Annual leave entitlement of 28 days (increasing, with length of service to 33 days) PLUS paid bank holidays.
• Generous contributory pension scheme, with up to 10% contributed by bpha
• Free private health care  (family members can also be added at a cost)
• Free life assurance
• Discounted gym membership
• A range of free wellbeing services including digital gym and fitness classes.

There will be a two-stage Interview process for these roles.

These roles will need a basic DBS check which bpha will pay for.

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. 

About us

bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing.

We are a leading provider and developer of affordable homes – for rent, sheltered, residential care and shared ownership.

We work together with communities – to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities.

All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services.

We own or manage over 19,000 homes and employ 400 staff.

Our vision and values

To build communities where people can live happily in a home they can afford.

Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together.