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Tenancy Sustainment Officer

Employer
Barnet Homes - Part of The Barnet Group
Location
Colindale, London (Greater)
Salary
Circa £31,324 per annum
Closing date
4 Sep 2022

View more

Function
Other Housing jobs
Seniority
Officer
Contract
Permanent
Hours
Full Time
Organisation Type
ALMO

Job Details

Job Title: Tenancy Sustainment Officer

Location: Colindale

Salary: £31,324

Term: Permanent

The Barnet Group is currently seeking to recruit 2 Tenancy Sustainment Officers that have a proven track record of preventing homeless by working with landlords to keep tenants in their homes. They will provide specialised casework and will need a strong working knowledge of landlord and tenant law, court procedures, welfare benefits and the Protection from Eviction Act 1977 to be successful in the role.

We are looking for someone who has the following skills and attributes:      

  • Excellent communicators who will give clear and concise advice to customers and landlords
  • Good listeners who will be empathetic when helping customers facing challenging personal circumstances
  • Team players with good attitude who can adhere to Barnet Homes core values and behaviours
  • People with great case management skills who have a legal eye for detail and who can respond quickly and effectively to threats of illegal eviction
  • Experience of providing housing advice within a local authority or legal advice setting.

Please note this role is not a housing support role.

Currently the Housing Options Service is located at Barnet House in Colindale.

Closing date: 23:59 on 4th September 2022

Interview date: week commencing 12 September 2022     

Benefits: You will receive a Flexible benefit allowance of 5% of your base salary. Flexible benefits are hosted by AON and will allow you to choose from a variety of benefits.

 

 

 

Company

The Barnet Group is a local authority trading company created in February 2012. We are owned by Barnet Council.

We employ approximately 1,000 members of staff in a wide range of roles; from care workers to plumbers and carpenters. We also have many office-based roles for our ever-growing organisation. We are a London Living Wage employer, and pride ourselves on our equality, diversity and inclusion, as well as the opportunities we provide for staff growth and development.

We are the parent company to:

  • Barnet Homes – this manages the borough’s 15,000 council homes on behalf of Barnet Council. It also works to prevent homelessness and allocates homes to social housing applicants
  • Opendoor Homes – a subsidiary of Barnet Homes which gained Registered Provider status from the Homes and Communities Agency in 2016. Opendoor is developing an initial 320 new homes in the borough, and has ambitions to build many more. It is also purchasing homes on the open market for affordable rent.
  • Bumblebee – an online estate agent providing quality bespoke property services to landlords and tenants, throughout Barnet and the surrounding areas.
  • TBG Flex – a company for the recruitment and employment of new staff.
  • Your Choice Barnet – an adult social care company that provides day services, respite centres, extra care schemes and care homes to adults with learning and physical disabilities, older adults and adults with additional care needs.

Our mission is to make a real difference to every customer.

We also offer services to the wider community. These include a let2barnet lettings service for private landlords, and BOOST, an employment and training support service.

Company info
Website
Telephone
0208 359 2798
Location
The Barnet Group
2 Bristol Avenue
Colindale
London
United Kingdom
NW9 4EW
GB

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