Housing Officer
- Employer
- Southern Housing
- Location
- Sittingbourne, Kent – hybrid working, flexible with days worked onsite and from home
- Salary
- £35,345 pa plus £1,800 pa Essential Car User allowance
- Closing date
- 4 Sep 2022
View more
- Function
- Community and Customer Services, Housing / neighbourhood management, Revenues / benefits, Supported / sheltered housing, Tenant services
- Seniority
- Officer
- Contract
- Permanent
- Hours
- Full Time
- Organisation Type
- Housing association / RP
Job Details
What you'll do
We have an exciting opportunity that has arisen for a Visiting Housing Officer to join us in our Sittingbourne team. You’ll join the Neighbourhoods Team which consists of dynamic and diverse people. You’ll have the opportunity to provide a comprehensive housing management service, within defined policies and procedures and in accordance with agreed performance standards, ensuring a high-quality customer service is always provided.
We have adopted a hybrid working approach and are flexible with the days you will work onsite and from home.
What you'll need
• Experience of working in housing related or similar customer facing area, or studying a housing related subject.
• Some understanding of issues around housing law, rights of tenants and landlords and laws relating to repairs would be desirable.
• You'll have an understanding of common building defects, and the solutions would be an advantage.
• You’ll have the ability to communicate effectively and concisely, displaying good interpersonal skills in multiple modes (phone, face-to-face, emails and in writing) using customer friendly language.
• The ability to develop partnership working with other agencies to generate effective solutions to problems.
• You’ll have the ability to manage time & tasks effectively, work well under pressure both individually and in a team to deadlines, delegating appropriately.
This role will require you to have a full driving licence and access to a vehicle.
Closing date for applications: 4th September 2022 at 23:59pn.
What's in it for you
• Pension
• Life assurance
• Healthcare cash plan
• Eyecare & dental
• Birthday leave
• Retailers discounts
• Cycle to work
• Buy & sell annual leave
• Season ticket loan
• In-house academy & career development
• Flexible working
Inclusion and Diversity
At Optivo we work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual. We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.
Company
About us
At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.
A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What’s in it for you?
- Pension
- Life assurance
- Healthcare cash plan
- Eyecare & dental
- Birthday leave
- Retailers discounts
- Cycle to work
- Buy & sell annual leave
- Season ticket loan
- In-house academy & career development
- Flexible working
Inclusion and Diversity
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual. We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.
- Website
- https://www.optivo.org.uk/
- Mini-site
- Southern Housing
- Telephone
- 0800 121 60 60
- Location
-
Grosvenor House 125 High St
London
Surrey
CR0 9XP
United Kingdom
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