Support Worker

Job Title -Permanent/Full-time

Salary - £21,124 per annum

Hours - 35 (plus 5 hours paid lunch breaks)

Location -Peterborough

Further to the provisions of the Equality Act 2010 and having regard to the nature and context of the posts, it is an occupational requirement for the successful candidate to be female. 

We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities and reducing crime. Last year alone we helped support, house, educate, advise and speak out for 38,000 disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.

Who we are looking for?

We are searching for a Tenancy Support Officer to cover the Peterborough area to provide intensive housing management support to vulnerable individuals and/or families. This will be with the intention of providing a successful and sustainable move on process and other measurable outcomes. 

Duties and responsibilities include but are not limited to:

• Managing tenure and the completion of tenure documentation including taking appropriate action in line with legal requirements and policy.

• An understanding of Welfare reform and the impact it will have on the client group.

• Being responsible for the whole life cycle of tenants going through the Nacro Housing Agency process; this will start at referral and all the way through to move on accommodation.

• You’ll support users with managing their accommodation including home safety, reporting repairs, keeping their home clean, access with benefits, paying their rent as well as help when engaging with support services.

• You’ll be required to attend multi agency meetings when required.

Must have own access to a car

Housing/Supported Housing is advantageous but not essential

Candidate must be able to work with prison leavers who having substance misuse and mental health issues- Candidate must be able to lone work - Role is Monday to Friday

A DBS check will be required for this role.

A full driving licence and own vehicle is needed to be successful in this role.

For a full job description please  click here

For a full list of Nacro benefits please click here

Please apply on line