The Barnet Group

Would you like to be part of a phenomenal team of 1000 colleagues who, every day, are making a positive impact on more than 14,000 families? If so, then the Barnet Group can offer you what you are looking for.

The Barnet Group prides itself on being an inclusive employer so that our people can be their authentic self. We promote an environment where each staff member feels valued while also acknowledging their differences and how these differences contribute to our culture and business outcomes.

We celebrate different points of view and want to encourage a diverse group of people who are representative of the community we serve to get involved and engage with us regardless of age, disability, gender or gender identity, ethnic origin or race, religion or belief and sexual orientation.

The Vacancy

Barnet Homes is seeking to hire an Early Intervention and Prevention Visiting Officer to add to the growing team.

The successful candidate will be responsible for supporting and empowering customers to manage their tenancies successfully, this will include Income Maximisation, including accessing benefits, training and employment and budgeting skills. The role focusses on Opendoor Homes customers and will involve travelling to customers homes inside and outside of the borough.

What you'll need to succeed

• Experience of tenancy management, income maximisation and understanding of the benefit system.
• Excellent communicators who will give clear and concise advice to customers.
• Good listeners who will be empathetic when helping customers facing challenging personal circumstances.
• Quick learners who will be motivated to take ownership of their workload and think innovatively to find solutions for their customers’ needs.
• Knowledge of the housing sector or housing law is desired but not essential.

What you need to do now?

If you're interested in this role, look at the attached Job Description for more details and if it’s the ideal job for you, click 'apply now’.

What’s in it for you?

We’re committed to making The Barnet Group a really great place to work. As well as offering a positive culture we offer a generous pay and benefits package, some of which are listed below:

• We are a London Living Wage Employer
• 25 days annual leave, rising with length of service
• Ability to buy or sell up to five days annual leave per year
• Life insurance - 3x of annual salary
• Employee Assistance Programme
• Volunteering Activities
• Flexible and agile working
• Flexible Benefits & Pension – access to a variety of benefits to choose from
• Career progression across the organisation with our mentoring programme and apprenticeships
• Access to extensive learning and training opportunities with learning pool platform
• The Barnet Group is a mindful employer with trained Mental Health First Aiders

Our promise and values

The Barnet group evaluates staff attitudes and the willingness of people to embrace inclusion and diversity, and the extent to which they take meaningful action which contributes to our ability to attract and retain talent. TBG offers our people a psychologically safe space whilst promoting personal growth.

Most importantly, we believe in the three “C’s” of inclusion; by being curious, courageous, and committed individuals, we inspire our teams to become more welcoming and inclusive.

Our values are also an integral part of the way we work together, and they are:

• Show respect – we respect each other and our customers.
• Find solutions – we find solutions to meet people’s needs.
• Make a difference – we make a positive difference to people’s lives.
• Quick learners who will be motivated to take ownership of their workload and think innovatively to find solutions for their customers’ needs.
• Knowledge of the housing sector or housing law is desired but not essential.

Currently the Income Collection Service is located at 2 Bristol Avenue, Colindale. This role requires the ability to drive and have access to a car, as many visits may take place outside of the borough of Barne