This job has expired

Income Team Leader - Housing

Networx Recruitment
DE14 1BL, Burton-on-Trent
£35,286 per annum
Closing date
26 Nov 2023

Income Team Leader - Housing 


£35,286 per annum 


Burton Upon Trent – Hybrid Working 


Full Time, Permanent 




We have an opportunity for an Income Team Leader to join us to work closely with our Income Manager and be responsible for overseeing income collection across general rented properties, current former tenancy arrears and all sub account monies owed.  




You will be required to provide support & guidance for the team in dealing with day to day and complex cases ensuring appropriate action is taken in line with our desire of sustaining tenancies and reducing turnover.   




You will be responsible for ensuring excellent customer services in a challenging environment, whilst also supporting the team to have direct and professional conversations regarding any enforcement action. 




You will therefore need: 




  • CIH Level 4, NVQ Level 4 or equivalent qualification, or relevant experience in a management role for a housing provider. 


    5 GCSE, including maths and English - C and above 


    Proven ability of Dynamics/housing Management system (such as Orchard or Active H) 


    Worked within a housing and customer facing environment. 


    Ability to communicate at all levels with both financial and non-financial people both verbally and in writing 


    Preferably worked in the social housing sector and understand the issues affecting the sector 


    Staff management experience 


    The ability to produce timely and accurate information. 


    Good IT skills, with the ability to use all Microsoft packages including Dynamics 365, Excel, PowerPoint and Visio. 


    Full valid driving licence and use of a vehicle. 




The Company 




We offer well maintained, affordable homes across East Staffordshire, South Derbyshire, and North West Leicestershire. 




Over 6,000 properties, ranging from sheltered accommodation to family homes and everything in between. 




We are driven to make a difference to people's lives and reduce homelessness in our region. By providing affordable homes and a wide range of supporting services we enable people and communities to thrive and enjoy life. Our Mission is to Transform Homes, Lives, and Communities in our region, and for more than 21 years now that is exactly what we have been doing. 


Sign in to create job alerts

Sign in or create an account to start creating job alerts and receive personalised job recommendations straight to your inbox.

Create alert