Housing with Support Manager
- Employer
- MTVH
- Location
- Nottingham
- Salary
- £16,808
- Closing date
- 28 Nov 2023
View more
- Function
- Community and Customer Services, Care and support
- Seniority
- Officer
- Contract
- Permanent
- Hours
- Part Time
- Organisation Type
- Housing association / RP
Job Details
Housing with Support Manager
£25,213 Pro Rota
Woodvale, 315 Wollaton Vale, Nottingham, NG8 2PX
25 hours per week (Maternity cover)
Full Driving license and access to a car is desirable for this role
About Us
Metropolitan Thames Valley Housing has a vision that “everyone has a home and the opportunity to live well”; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living.
This role
Metropolitan Thames Valley is looking for an enthusiastic Housing specialist to join as a manager at our Woodvale housing scheme in Wollaton, Nottingham. This is a part time role working 25 hours a week.
As the Housing and Support Manager your main responsibilities will include the safe and effective running of your services. You will be the single point of access for customers regarding all housing or support related queries. You will be a positive and professional representation of the organisation, to customers, visitors, contractors, other professionals and key stakeholders.
All the customers are aged 55 and above requiring support to maintain a dignified level of independence. This includes a single service plus a number of residence in close proximity to the service, but living in the community. While none will be receiving care from Metropolitan Thames Valley this may be provided by third parties and you will be a point of contact for these providers
What you'll need to succeed
As you will be the on-site manager, experience is essential as you will be the go to person. You will often be lone working and while there is a wider team to support you on a day to day basis you will be responsible for making the decision.
To be considered for interview your CV must demonstrate: -
1) Experience of working with, and supporting vulnerable adults
2) The ability to take a positive approach to problem solving and be decisive in your own decisions
3) A good understanding of Housing Management responsibilities
4) Good knowledge of the Care act
5) Demonstrate a good understanding of customer service
What you need to do now
If you're interested in this role, take a look at the attached Job Description for more details and if it’s the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV.
Our promise
All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.
We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.
To meet our commitment to providing safe, high quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, which will include a check of the Adult Barred list, once an offer of employment is made.
Please note :- we do not currently offer visa sponsorship.
What’s in it for you?
Our benefits include:-
- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
- 2 volunteering days per year for things like helping out in local communities
- An additional ‘Beliefs day’ once a year to have an extra a day off
- Enhanced pension with matched contributions of up to 9%
- Life assurance cover 3 x your salary
- Health cash plan scheme for your everyday healthcare needs which you can add your family members too
- Tenancy deposit – interest free loan to help with rental deposits
- Access to extensive learning and training opportunities with Wisebox platform
- Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
- Career progression across the organisation with our mentoring programme and apprenticeships
- We are committed to the wellbeing of our colleagues and support this as an organisation
About us
Learn more about our benefits and organisation by viewing our attached document
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Company
Welcome to MTVH!
Our organisation was built on a simple mission – to give people a safe, secure, and affordable home. That is as true today as it was in the 1950’s, when our founder Molly Huggins established on organisation to provide homes for Windrush migrants in London. Our core purpose I that “everyone should have a home and the chance to live well” To fulfil this vision, we work with partners to make our neighbourhoods – new and old - sustainable and vibrant places, where our customers want to live. We put people at the heart of everything we do and to guide is in every decision we make. Through managing more than 57,000 households we work at a scale that means our actions to achieve this have real impact.
We firmly believe that by serving people better every day, we will support a healthier, better cared for, and more prosperous society in the future. Like our founders before us, we will leave a lasting legacy for future generations. Our colleagues are crucial to our success in achieving this. Therefore, we are committed to investing in colleagues and creating the opportunity for them to develop. Our working environment has been designed to be one that brings out the very best in people.
We are a member of the National Housing Federation and the g15, which represents London’s 15 largest housing associations and houses one in 10 Londoners (www.g15london.org.uk).
We also offer a wide range of benefits:-
- 28 days annual leave plus bank holidays
- In addition to annual leave a 'belief day' to be taken at a time of your choosing
- 2 paid voluntary days to support your community
- Smarter working is the MTVH approach to future working arrangements for colleagues registered as office-based to adapt to the needs of the customer.
- Life assurance cover 3 x your salary
- Health cash plan scheme for your everyday healthcare needs
- Enhanced pension with matched contributions up to a maximum of 9% contribution
- Tenancy deposit – interest free loan to help with rental deposits
- Cycle to Work scheme
- 'Nudge' financial wellbeing platform
- Employee assistance programme
- Season ticket loan
- Access to extensive on-line training
- Website
- http://www.metropolitan.org.uk/
- Mini-site
- MTVH
- Telephone
- 0203 535 3611
- Location
-
2nd Floor, The Grange
100 High Street
Southgate
London
London.
N14 6PW
United Kingdom
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