House Manager (10435)

About Us

The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live in them.

Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

About the role

We are looking for a House Manager to live in and work from our residential development at Charlton Court in Prestwich, Manchester. This is a part time, permanent role working 25 hours per week – working 5 hours per day Monday to Friday, living on site with our residents in the 1-bedroom Flat provided.

About the accommodation

To ensure we’re delivering the right level of service to our customers; the successful candidate must be able to live on site in the accommodation provided.

The accommodation is a 1-bedroom Flat on the First Floor, with kitchen and new boiler.

Charlton Court, built in 1989, has 26 leasehold properties at the development, with a range of Flats & Bungalows for customers over the age of 55.

The development is situated just 15 minutes away from Manchester town centre, and 20 minutes away from Bury town centre. The A56, Bury New Road, offers good transport links via a bus route just a 5 minutes’ walk away.

You will deliver a high quality of service to residents and daily duties include:

• Daily welfare checks on our residents
• Test warden call points and smoke alarms
• Complete a monthly fire inspection to the communal building
• Promptly report and log all maintenance issues/repairs
• Be first point of contact for residents’ enquiries
• Maintain accurate and up to date next of kin contact details
• Complete all relevant Estates weekly paperwork.
• Attend monthly TBTs and any arranged training sessions.
• Walk the scheme to ensure the scheme grounds are maintained to a good standard.

What we’re looking for

Finding the right person to undertake this role is our top priority so we’re looking for someone who is friendly, customer focused and a good communicator with the ability to resolve practical problems.

With the rent pre-paid, you will earn £11.11 per hour and will only need to pay your utility bills and council tax. The remuneration package is £16,445 per annum (Full-time Earnings £23,023).

You must be self-motivated and highly organised to maintain health & safety and compliance records, with good administration skills and knowledge of Microsoft and other computer packages. A physical ability needed to carry out manual tasks to keep the scheme clean (such as ad hoc tasks like clearing of snow from pathways, litter picking, and refuse removal from communal areas) and the ability to complete minor repairs (e.g. fixing hinges on cupboard doors) is also essential.

The Guinness Partnership is an equal opportunities employer.  We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.