As a Surveyor you will design, specify and manage domestic building works with the aim of adapting and repairing the homes of our customers to enable them to live safely and independently.
Salary: £42,687 pa
Hours: 35 per week
Probation Period: 6 months
Notice period: 1 month
Holiday: 30 days
Who are we?
Town and Country Housing are a housing association that covers Kent and Sussex, with our head office in Tunbridge Wells. We provide more than 10,000 homes in 15 local authority areas and became a subsidiary of the Peabody Group in 2019. We currently have over 400 employees based at various locations across Kent and promote hybrid working.
What will you be doing?
Role Specific Responsibilities
- Inspect and survey customer’s homes providing a technical assessment and advice regarding repairs and improvements. Provide guidance to enable customers to make informed decisions around independent living, health, and wellbeing.
- Prepare accurate and clearly produced drawings, specifications, and schedules of rates to agreed timescales.
- Demonstrate comprehensive knowledge of legislation and law to include Building Regulations, CDM regulations, statutory consents, Health & Safety Regulations and Party Wall matters.
- Agree timetables, work programmes with builders.
- To demonstrate a working knowledge of contract law in respect of standard forms of building contract.
- To inspect and certify building works for purposes of valuation and payment of contractor’s invoices.
- Instruct building contractors in respect of variations to specified work and assess and agree associated costs.
- To accept or refuse building works based on a technical assessment of quality and compliance with contract documentation.
- Monitor and report upon the performance of building contractors as part of the Agencies continuous improvement programme.
- Carry out risk assessments regarding personal safety and that of others within proximity of working environment.
- Hold a dynamic caseload of projects from initial inspection to completion and to manage it to ensure as far as is possible that performance targets are met.
- Hold case meetings as required to identify and resolve problems to assist with the smooth and efficient flow of cases.
- Provide technical information and reports as required to internal and external contacts.
- Investigate and respond to customer enquiries and complaints in a timely and efficient manner.
- Ensure accurate records in respect of cases are kept and that all records are factual and free from personal opinions and where appropriate, are clearly identified as confidential.
- To adhere to the equal opportunities policy and to actively promote equality of opportunity wherever possible and recognise, respect, and promote the different roles and diversity of the individuals within the business.
- To actively contribute towards key performance indicators and professional standards.
- Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly.
- To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives.
- To take responsibility for your own development and professionalism, ensuring that you keep up to date with new developments and continuously expand and build on your knowledge.
- Attend and participate in training and other meetings and staff events as required.
- Be an effective member of your team, presenting a positive impression of your section and the business.
- This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected.
- This role requires the individual to travel to various sites across Kent and it is expected that an individual in this role has a full driving licence and access to a car with relevant insurance.
Education & Qualifications
- Experience of managing a caseload.
- Accurately produce drawings using AutoCAD.
- Successfully preparing works for Planning and Building Regulations approval.
Key Skills & Competencies
- Well organised with excellent time management skills, able to arrange and manage workload demands, determine priority tasks, meet tight deadlines and achieve goals.
- Excellent verbal and written communication skills.
- Comprehensive IT skills to include use of Microsoft Office and ability to maintain electronic records, with attention to detail.
- Flexible and problem-solving abilities essential.
- Demonstrate commitment to equality and diversity and a genuine desire to help people with disabilities and/or support needs.
- Self-reliant and able to work on own initiative with minimal supervision as well as part of a team.
Why Choose Us
- Contributory pension scheme 4% to 10% matched contributions
- Hybrid working
- Free onsite car parking
- Life assurance of 4x annual salary (Terms and Conditions apply)
- 30 days annual leave in addition to bank holidays
- Two volunteer days per year
- Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions)
- Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses
- Extensive annual Staff Wellbeing programme
- Enhanced maternity, paternity, and shared parental leave provision
- Flexible annual benefits allowance of 1% of salary (for dental, healthcare, shopping vouchers, technology etc.)
- Annual flu vaccinations
- Access to an extensive range of corporate discounts on shopping, travel & days out
- Social events, including lunchtime walking, rounders, festive Fridays
- Travel loan
Equal Opportunities Statement
TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.
We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that the meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.
Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.
Wednesday, 6 December 2023