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Maintenance Helpdesk Administrator

DE24 8AA, Derby, Derbyshire, England
£23,241 per year
Closing date
15 Dec 2023

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Corporate Services, Administration
Assistant / coordinator
Full Time
Organisation Type

Maintenance Helpdesk Administrator

Contract: Full-Time/Permanent

Hours -40 hours per week 

Salary: £23,241 per annum

Location - Derby

Some organisations talk about making a difference. At Nacro, we do it every day.

This takes vision and commitment, but it also takes people, like you, who are passionate about helping young people and adults to turn their lives around and bring about positive change. To attract and develop the best people in the sector, including people who have experienced some of the challenges facing the people we support, we’ve created a culture and environment designed to bring out the best in everyone at Nacro.

We have an exciting new opportunity to join the Maintenance Team in Derby to contribute to the delivery of efficient and effective repairs and maintenance service across Nacro owned, leased and managed property portfolio in line with agreed standards, statutory requirements and key performance indicators. 

Who are we looking for?  

We are looking for a motivated individual preferably with previous knowledge of property maintenance  

 You will be a great communicator by phone and email, with excellent time-management skills.  someone with good mathematics standard, good computer skills and Knowledge of excel and word.

You will have previous experience as an administrator, preferably within property-related services, working in maintenance and knowledge of property repairs would be an advantage

Duties and responsibilities include, but are not limited to:

  • Raise repair requests from Nacro staff and order the work to be carried out by either approved contractors or partner agencies as appropriate.
  •  Monitor progress in the completion of repair and maintenance work and liaise with contractors and partner agencies to minimise any delays
  • Maintain administrative systems and processes to facilitate the effective implementation of repair and maintenance programmes.   


  • Liaise effectively with CAS2 staff and contractors

For information about Nacro's benefits, please click here.

Please apply online. 

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