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Communications Manager (Digital and Content)

Regulator of Social Housing (RSH)
Birmingham, Bristol, Manchester or Leeds
£50,628 - £55,956
Closing date
3 Dec 2023

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We are looking for a Communications Manager (Digital and Content) to join the small and busy communications team at RSH. This is a new role that will be responsible for leading and shaping our online presence and wider brand.

The successful person will lead our online presence, which includes webpages within GOV.UK and social media accounts, and manage our busy publication schedule. This means working closely and collaboratively with teams across RSH on publications, announcements, revised web and social media content so that they are engaging and accessible to the audiences they are trying to reach. They will offer evidence-based advice at all levels of RSH on digital communications, including risk management. They will also be responsible for developing and championing the RSH brand, which may include commissioning design agencies as well as using their own skills and the skills within the communications team and elsewhere within RSH.



The role requires both a skilled technical knowledge and in-depth understanding of strategic communications, planning, digital communications and branding, and a broader knowledge and understanding of the range of communications disciplines.

The successful candidate will have the following knowledge and experience.

  • Experience of leading digital channel management and brand in a public sector or regulatory environment, preferably including working on GOV.UK. This should include an appropriate understanding of relevant legislation.
  • Highly developed content creation skills and experience in procuring and commissioning content from others, including external agencies.
  • Experience of translating policy and operational goals into measurable communication objectives and evaluating the success of communications activities in achieving them.
  • Experience of advising managers and leaders on their approach, content and messages ensuring use of the right tone, language, format and channel.
  • Working knowledge of the range of communications disciplines set out in GCS MCOM.
  • Self-starting with an ability to plan and manage your own workload, as well as manage the input of others, to meet tight deadlines and competing priorities.



Our offices have now re-opened and we are moving towards a hybrid model of working with a mix of office / home working.

RSH’s core offices are in Manchester, Leeds, Birmingham and Bristol. Our posts can be successfully carried out from any RSH office unless otherwise specified in the job information.  We offer flexible working arrangements and staff can work from home for part of their hours. Most roles involve some travel within England between our offices, and some roles also involve onsite visits to social housing providers.

In line with Government requirements to reduce the number of Civil Service and NDPB roles based in London, we only advertise roles in London which need to be there for business-critical reasons.



Interviews are expected to take place w/c 11th December and will be held via Microsoft Teams.

Benefits and Salary

We offer a range of excellent benefits; information is available on our website.

The salary for this role is a spot salary within the given range, which will normally be the minimum of the range. There is no incremental progression through a pay scale. Annual salary reviews are determined by the government pay award. In addition, when the probation period is successfully completed, a performance-related bonus may be awarded, based on appraisal ratings at the end of the qualifying appraisal year.

Any move to the Regulator from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at


Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • Nationals of Commonwealth countries who have the right to work in the UK nationals of the Republic of Ireland
  • Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)
  • Relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • Relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • Certain family members of the relevant EU, EEA, Swiss or Turkish nationals


Things you need to know

Application process

For more information on the role, please see the attached Role Profile.

To apply, please complete the online application form on the RSH careers site detailing your employment, education and training history and provide a supporting statement, which will be used in assessing your application. Guidance on the application process is available on the RSH careers site

Anonymous shortlisting – We carry out anonymous short listing for all of our vacancies as part of our commitment to Equality and Diversity and ensuring a fair and consistent approach to recruitment.

We guarantee an interview to disabled candidates who meet the minimum selection criteria, as part of disability confident commitment. 

We encourage applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits of a diverse organisation. In line with our policy, we will ensure candidates who reach the benchmark from ethnic minority candidates will be selected for interview.

You should indicate on your application if you want to be considered under these options.  

Successful applicants will be advised of the outcome of their application and interviews held as soon as practical after the closing date.

Feedback will only be provided if you attend an interview or assessment.

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