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Operations Manager - Construction

Networx Recruitment
ME14 1ST, Maidstone
Circa £55,000 per annum
Closing date
5 Dec 2023

Operations Manager - Construction 

Circa £55,000 per annum 

Maidstone, Kent 

Full Time, Permanent 


We now have an excellent opportunity for an Operations Manager to join us! 


It’s an exciting time to join the Repairs and Maintenance (R&M) team at Golding Homes. We are looking for passionate people to take us on the journey from 'Good to Great'; for R&M that means focusing on doing the basics brilliantly. Being a social housing provider, we know that a good repairs service is vital to our success and most importantly, to our customers satisfaction. 


 To help us achieve this we are focusing on strengthening our management team as well as working with our colleagues to help them be the most successful that they can be.


Being successful means that our customers have their repairs completed within target timescales, that we get it right first time and that we are telling them what is happening with their repair.  


We are excited by the challenge and the opportunity ahead as we work to provide a repairs and maintenance service that our customers expect and want from us, so why not come and join us and be part of something that makes a real difference every day. 


The role 


This role will provide day to day operational management of repairs and maintenance and voids teams ensuring the delivery of outstanding performance. You will inspire the team to develop and maximise their potential to deliver an excellent, value for money, reactive maintenance service whilst making sure targets for repairs are completed on time. 


As Operations Manager you will manage large operating budgets in compliance with financial regulations and you will ensure all relevant legislative and regulatory requirements are adhered to and that our own policies and standards are delivered for all works. 


More about you. What can you bring?   


  • Minimum of HNC/HND in construction or related subject  

  • CIOB or RICS Qualification 

  • Demonstratable experience of working in a customer focused organisation  

  • Successful leadership of a high performing team 

  • Experience managing complaints  

  • Relevant experience in a senior leadership role in a reactive maintenance setting, preferably within a Housing Association setting 

  • Good repairs and maintenance technical knowledge 

  • Experience of managing sub contractors  

  • A passion for delivering a great customer experience 

  • Negotiating and influencing skills  

  • Strong IT skills  


When and where you'll be doing it  


You will enjoy a 40-hour working week and earn an annual salary of circa £55,000 per annum dependent upon your knowledge, skills and experience.  


This role will be mainly office based. Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation.  


What will you get in return?  


Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.  


You’ll get:  


  • 28 days annual leave per year (plus bank holidays)  

  • Company Pension contribution and life assurance  

  • Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.  

  • An annual Wellbeing Fund    


We reserve the right to close earlier than this date due to level of applications.  


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