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Support Officer - Additional Needs

Clarion Housing Group
England, East Sussex, Eastbourne
£26000 - £28000 per annum
Closing date
3 Jan 2024

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Community and Customer Services
Full Time
Organisation Type
Housing association / RP

Job Details

Salary: £26,000 - £28,000 per annum - starting salary £26,000 per annum
Location: Eastbourne Refuge, East Sussex
Hours: 36 per week
Contract Type: Permanent

Do you want to be part of a dynamic and growing organisation that works to provide housing and tenancy related support to people additional needs?

We're currently looking for a Support Officer to join our dynamic and friendly team in Eastbourne, East Sussex. In a nutshell, you'll provide an effective support service to customers with additional needs in designated services.

You'll facilitate access for people with additional support needs / multiple disadvantages into Clarion's Supported Housing services who, without additional support, we may not be able to accept.

We're looking for enthusiastic, motivated and talented individuals to build a career working for one of Europe's largest housing associations. Alongside providing general needs housing, Clarion also delivers support services to some of the most vulnerable people in society. The role of Support Officer whilst challenging at times, is an extremely rewarding one.

Who are we looking for?

You'll have experience working with vulnerable adults who have additional needs e.g. mental health and / or sub misuse issues, offending history, disabilities. An excellent understanding of the safeguarding of vulnerable adults and a thorough understanding of the wider statutory and non- statutory services available to them is also essential.

As a Support Officer, you'll work alongside colleagues in supported housing or outreach services in Eastbourne. Working for Clarion as part of the Eastbourne team you'll be delivering exceptional support services to our customers.

What you can expect from us

Here at Clarion we are dedicated to rewarding hard work, commitment, and providing benefits that support you and your lifestyle. As standard we offer;-

  • Competitive salaries that are benchmarked regularly against current market rates
  • Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service.
  • A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like!
  • Matched pension contributions of up to 7.5% of your salary with generous life assurance
  • Flexible and agile working for the majority of our employees
  • Company Bonus Scheme
  • Holiday trading scheme allowing you to buy and sell leave

A full training package will also be provided to new members of our team to help them develop the skills to become a great support officer.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. If you feel you have the qualities we're looking for we'd love to hear from you.

Closing Date: Sunday 31st December 2023 at midnight.

For further details on this vacancy, please click 'apply' or visit our website.

Applicants must be able to travel across the region as required.

This post is subject to an Enhanced Adult & Child plus ABL & CBL Criminal Record Check.

In the event that we receive a high volume of applications, we reserve the right to close this advert early.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.


Clarion Housing Group

Clarion Housing Group comprises the country’s largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.

The Group’s housing association, Clarion Housing, is committed to providing good customer service to all its residents and to maintaining its homes to a good standard - investing significantly in improving them each year.

Its development target is to build 50,000 new homes over 10 years and the Group will invest £13 billion on meeting and delivering on this target.  Two thirds of the programme will be affordable and developed by Clarion Housing, while homes for private sale are delivered and marketed through development company Latimer by Clarion Housing Group.  The proceeds from sales are invested in our social purpose.   

The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people.

Building homes. Developing futures.

Company info
6 Tooley St
London Bridge

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