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Homes and Maintenance Partner

Networx Recruitment
SG6 1HA, Letchworth Garden City
£45,481.60 per annum
Closing date
22 Dec 2023

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Homes and Maintenance Partner 

Location: Letchworth, Hertfordshire (Flexible / Hybrid working) 

Salary: £45,481.60 per annum 

Hours: Full Time 

Contract: Permanant  

Closing Date: 22nd December 2023 


Settle could have the exciting opportunity you’ve been looking for, we’re recruiting a Homes and Maintenance Partner to join us.  

We're looking for someone to administer the efficient, value for money delivery of a high-quality repairs service to meet the individual needs of settle’s’ tenants and leaseholders. Working collaboratively with colleagues from across the business, the post holder will be responsible in achieving continuous improvement of the repairs service and providing technical advice relating to operational management of the property portfolio. In addition, you will lead and manage a team of repairs operatives in the inspection, scheduling, ordering of repairs and monitor performance of repairs contractors. 

Job requirements: 

  • Lead, line manage, motivate and inspire a team delivering a repairs service, evaluate and improve team performance in line with service targets  

  • Control and monitor income and expenditure to ensure best value repairs are being ordered.  

  • Ensure that all issues in respect of health and safety and customer service standards are appropriately dealt with. 

  • Undertake all appropriate instructions and tasks with due diligence  

  • To promote the development of a culture of customer satisfaction, right first time and continuous improvement. 


What we're looking for

  • Basic IT skills  

  • Demonstrate a commitment to great customer service, and be aware of the need to provide a quality service. 

  • Complete paperwork accurately  

  • Work as part of a multi-functional team  

  • Provide support to and cover for other managers as required 


Please note a full clean UK driving licence is required for this post and you may also be required to take part in the out of hours standby scheme. 


What we offer: 

We offer some excellent benefits including generous holiday allowance, corporate performance pay award, enhanced maternity/ paternity/ adoption leaves and stakeholder pension scheme. Further to this Health care cash plan and Life assurance options are available too. 

We always like to encourage our teams to develop and so we offer many training and development opportunities. We’re also proud to say we offer Counselling sessions.  

We look to offer a flexible working approach where we can, and most roles (business dependant) usually offer a hybrid working model. 


Our story 

In 2003 the council homes in North Hertfordshire were transferred to a new housing association with the aim of improving tenants’ homes and creating the capability to build more affordable housing. 

In 2018 we became settle. The change reflects how we have evolved as an organisation with a clear identity and a passion for delivering more high-quality affordable homes. As the name suggests we want customers to be able to settle – to find somewhere they can establish themselves, create a life, a community and prosper. 

The commitment, passion and care that our colleagues demonstrate every day is what makes us special. We are proud to work in social housing, we care deeply about the lives of our tenants and how we can help, and we are committed to making settle the housing association in Hertfordshire and Bedfordshire. 

#HomesandMaintenancePartner #repairs #maintenance #construction #propertyinspection #Letchworthjobs #Hertfordshirejobs #housingjobs #recruitment #recruiting #Careers 


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