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Senior Housing Options Officer

Borough Council of King's Lynn & West Norfolk
Based at King’s Court Council Office, King’s Lynn, Norfolk
Starting between £35,000 to £43,500pa depending on qualification level plus essential car allowance
Closing date
29 Feb 2024

Do you want to help the people of west Norfolk resolve their housing problems? If you have excellent communication skills and a creative and practical approach to problem solving, we have the perfect opportunity to join our Housing Options Team.

You will have significant experience in a housing or related setting with the ability to manage a team of Housing Options Officers. With experience of working with the public, including vulnerable people, and a detailed knowledge of housing law, you will provide specialist support and guidance on housing law, statutory responsibilities and technical matters. You will provide high quality housing advice and information to assist people in often complex and difficult situations to help prevent homelessness and to enable people to resolve their housing problems.

In return, if you would like to develop your skills and qualifications to achieve a Chartered Institute of Housing (CIH) Level 5 Diploma in Housing and become a Member of the CIH you can achieve this through our supported progression scheme. If you have already achieved these, it will be reflected in the salary level. We can provide you with additional work-based training and pay your professional membership fees.

If this looks like the perfect opportunity for you, we welcome your application. In return, we can offer performance related pay, a generous annual leave entitlement which includes an office closure between Christmas and New Year and membership of the local government pension scheme. If you need to move to the area, we also have a relocation package to help you.


Subject to a satisfactory enhanced Disclosure, through the Disclosure and Barring Service.

Apply online at or contact us on

Closing Date: 29 February 2024

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