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Electrical Tech Coach

Yorkshire Housing
Yorkshire, Agile Homeworking
£38,363.92 per annum
Closing date
10 Mar 2024

Job Details

Ey up! Are you looking for an Electrical Tech Coach role, working for an organisation that makes a real difference in people's lives? Well, you’re in the right place. 


We’re on the lookout for 2 Electrical Tech Coach’s to join the Electrical team here at Yorkshire Housing. Here’s what you need to know: 




First things first, how much?  


We pay £38,363.92 for a 37.5-hour week. There's also opportunity to work overtime when required. 


You’ll get 25 days of paid annual leave (rising annually to 30) plus Bank Holidays. We offer a fantastic pension scheme and will match your contribution up to 9%. 


You can also claim back for medical appointments, prescriptions and more through our colleague cash plan, and access thousands of retail discounts with Perkbox. 






You’ll do a lot of your work from home but will need to travel across the whole of Yorkshire as required. 




With whom? 


You’ll work with a highly skilled, experienced, and friendly teams across the region, and receive training from our experts to ensure you meet our quality guidelines. 




And what about us? 


You might think of Yorkshire Housing as ‘just’ a housing provider, but we’re so much more than that. Yep, we own and manage over 20,000 homes (and counting) across Yorkshire and make it possible for our brilliant customers to have a place they’re proud to call home, but our first-class service doesn’t stop once the keys are in the door. 


As an Electrical Tech Coach, you’ll play a key role in making sure our tenants feel safe, secure and proud to live in a YH home from day one. Are you interested yet? 




What you’ll be doing 


You’ll be responsible for the effective day-to-day quality and compliance performance of Electrical Team operatives. You will provide technical advice, support and guidance on all aspects of service activities, legislation and safety, IT device and electrical software. 


You’ll also be undertaking Quality Control audits of operatives, scoring fairly against criteria and providing a consistent evaluation. 


You’ll coach the operatives within the Electrical Team towards success, by providing effective feedback and encouragement to keep learning and improving their performance. 


Aside from the technical stuff, a key part of your role will be role-modelling the Yorkshire Housing values and behaviours. We really care about creating trust and achieving impact with our customers. You’ll ensure that Electrical operatives replicate this level of service and bring our values to life through their daily tasks and attitude. 


You’ll work closely with Electrical team leaders to co-lead high-performing teams and achieve operational excellence and department objectives. But you’ll also work well independently, taking your own initiative to support operatives to problem solve and develop their personal and professional skill sets. 


You’ll be a trusted source of advice and key contact to operatives. This means you need to be approachable, supportive and a great relationship-builder.   


There’s much more to this role, which you can read about in the attached role profile. 




The stuff that sets you apart 


This role would suit someone with experience in repairs and delivering domestic and commercial electrical services, installation, inspection and testing, and fault finding. You’ll also have a thorough knowledge of current Health and Safety best practices. 
 You’ll have a City & Guilds in a related electrical field to NVQ Level 3/AM2/City & Guilds 18th edition (up to most recent amendment)/City & Guilds 2391 or equivalent (Inspection, testing and reporting). 


You’ll have excellent communication and interpersonal skills, and a passion for coaching and developing others. You’ll be a great role model, and not afraid to constructively challenge others to get the best out of them. 
 For a full breakdown of the role requirements, please refer to the attached job description. 




The important bit 


This advert closes on the 10th of March 2024, but we’ll be reviewing applications as they come in and arranging interviews, so don’t wait around! 


If you’re internal and applying for this opportunity, you must let your line manager know, and just as an FYI if you were successful in securing the position, you wouldn’t be eligible to sign up to our call out rota.   


You must hold a full UK driving license for this role, and a basic DBS check will be required if successful. 


If you’re interested in this role but want to know more, drop an email to 



We are Yorkshire Housing by name and Yorkshire is our focus. We own and manage nearly 20,000 homes – and are developing thousands more.

Our vision is making it possible to have a place you're proud to call home.

You might think of Yorkshire Housing as ‘just’ a housing provider, but we’re so much more than that. We’re here to make a positive difference in people’s lives. So, as well as owning and managing nearly 20,000 homes (and counting) across Yorkshire, we also:  

  • Offer money and tenancy coaching  
  • Help older customers live at home independently  
  • Adapt homes to match the needs of our customers   
  • Carry out repairs and replace items before things go wrong  
  • Provide antisocial behaviour support  
  • Get involved with work in the community  



Our five priorities that will help us achieve our vision are:


Great Customer Experience 

We’ll listen to customers and use what we know about them to shape our services. Oh, and we’ll provide extra support where it’s needed. 


Homes and Places to be Proud of  

We’ll create homes that people want to live in. 

  • Quality  
  • Safety 
  • Affordability 

We’ll also be kind to the planet and aim to be one of the first UK housing associations to stop using gas heating and hot water systems.



We’ll deliver 8,000 new homes by 2030. They will be energy efficient, sustainable and affordable to live in. We’ll also refresh our Help to Buy and social and affordable rented options. 

We’ll achieve these priorities by focusing on being:  


Employer of Choice 

We’ll lead the way and make a name for ourselves as an employer. We’ll give you the right support and tools to succeed, plus a package full of benefits.


Strong, Resilient and Innovative Business 

We’ll invest in all the right things, from our ICT to our people. This will make us stronger, helping us to make a difference to our customers and be a business that people want to work for and with. 

Company info
0113 825 6000
The Place
2 Central Place
West Yorkshire
LS10 1FB
United Kingdom

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