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Place Manager

Employer
Yorkshire Housing
Location
West Yorkshire, Agile
Salary
£31,091.67 plus a £2,000 car allowance per annum
Closing date
10 Mar 2024

Job Details

At Yorkshire Housing we want customers to be proud of where they live. We know that customers value seeing our teams out and about and customers want us to pick up any issues without them needing to call us. So, we’re on the lookout for a superstar to join us as a Place Manager in West Yorkshire.  

 

Ok sounds good so far…  

We’re looking for people who enjoy being out and about talking to customers and looking after our stock reporting any repairs etc. You’ll need to relish the opportunity to make a real difference to people's lives, and you’ll be a bit obsessed about solving problems and delivering results.  

We’re about innovation and we want to do the traditional bits that customers love but we also use tech to support how we work.  You’ll know how to manage social housing tenancies but you’ll also #becurious about different ways to do things that deliver great results.  

You’ll be out and about visiting customers in their homes and carrying out inspections of our places, so we're looking for someone who lives in a commutable distance to travel around Leeds, West Yorkshire and its surrounding areas.  

We don’t have offices – we Hub, Home and Roam – this role is mostly about the roaming.  We’ll give you some great kit so that you can work on the go and at home and across various Yorkshire Housing hubs across beautiful Yorkshire! 

 

Ok now I’m definitely interested? What do I do now?  

If you can say yes to the following statements, we’d like to hear from you.  

  • I’ve got experience managing social tenancies.  
  • I’ve got great problem-solving skills.  
  • I’ve got a track record of achieving results for customers.  
  • I’m great at prioritising and managing my time.  
  • I like being out and about and can work on my own initiative.  
  • I take ownership and responsibility.  
  • I’m a little bit obsessed about great customer service.  

 

Click apply and tell us all about why you’re the perfect fit for Yorkshire Housing based on the statements above. This role is so varied and exciting we really did struggle picking out the main bits - but fear not, the Role Profile attached gives you all the info you need. 

This role sounds perfect, so what's in it for me? 

We offer a salary of £31,091.67 plus £2,000 car allowance per annum for a 35-hour week, 25 days annual leave (raising annually to 30 days) plus Bank Holidays. 

We also work (truly) flexibly, and believe work is something you do, not somewhere you go.  

But that’s not all. We offer a reward package to suit everyone. At YH, you can claim back for prescriptions, eye tests and more with our cash plan, make the most of a variety of retail discounts and take advantage of our pension scheme where we’ll match your contributions up to 9%, just to name a few. 

Our people’s health and wellbeing is one of our top priorities, and you can make the most of our readily available wellbeing support package. This includes access to a library of free fitness classes, as well as an instant My GP service and free counselling sessions with a trained professional. 

 

So, now you’re really interested? 

At YH, we’re actively building a work environment that’s inclusive as well as diverse, where everyone can contribute their best work and be themselves. We believe difference is what makes us stronger and recognise the importance of our teams reflecting the communities we serve, so we welcome and encourage candidates from all backgrounds for this role. 

If you require additional support with your application, please contact our recruitment team via email to recruitment@yorkshirehousing.co.uk. 

  

The fine print 

The closing date for applications will be 10.03.24, but we might close it early if we get lots of fab candidates, so don’t wait around. Just so you know we don’t tend to just do a traditional interview here; we use a variety of methods to make sure we get the best out of people applying for us.  

Also, as this role is one where you'll be out and about, you'll need for a full UK driving license and use of a car for business purposes. As you’ll be working closely with our customers too, we’ll need to do a DBS check for this role. 

Company

We are Yorkshire Housing by name and Yorkshire is our focus. We own and manage nearly 20,000 homes – and are developing thousands more.

Our vision is making it possible to have a place you're proud to call home.

You might think of Yorkshire Housing as ‘just’ a housing provider, but we’re so much more than that. We’re here to make a positive difference in people’s lives. So, as well as owning and managing nearly 20,000 homes (and counting) across Yorkshire, we also:  

  • Offer money and tenancy coaching  
  • Help older customers live at home independently  
  • Adapt homes to match the needs of our customers   
  • Carry out repairs and replace items before things go wrong  
  • Provide antisocial behaviour support  
  • Get involved with work in the community  

 

OUR PRIORITIES 

Our five priorities that will help us achieve our vision are:

 

Great Customer Experience 

We’ll listen to customers and use what we know about them to shape our services. Oh, and we’ll provide extra support where it’s needed. 

 

Homes and Places to be Proud of  

We’ll create homes that people want to live in. 

  • Quality  
  • Safety 
  • Affordability 

We’ll also be kind to the planet and aim to be one of the first UK housing associations to stop using gas heating and hot water systems.

 

Growth 

We’ll deliver 8,000 new homes by 2030. They will be energy efficient, sustainable and affordable to live in. We’ll also refresh our Help to Buy and social and affordable rented options. 

We’ll achieve these priorities by focusing on being:  

 

Employer of Choice 

We’ll lead the way and make a name for ourselves as an employer. We’ll give you the right support and tools to succeed, plus a package full of benefits.

 

Strong, Resilient and Innovative Business 

We’ll invest in all the right things, from our ICT to our people. This will make us stronger, helping us to make a difference to our customers and be a business that people want to work for and with. 

Company info
Website
Telephone
0113 825 6000
Location
The Place
2 Central Place
Leeds
West Yorkshire
LS10 1FB
United Kingdom

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