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Tenancy Services Officer

Networx Recruitment
Chester - Agile
£32,001.14 plus car allowance £3,675 pa
Closing date
7 Mar 2024

Tenancy Services Officer  

£32,001.14 plus car allowance £3,675 pa  

Chester - Agile   

Full Time, Permanent (35 hours per week) 


Closing Date: 9.00am Thursday 7th March 2024 

Interview Date: Thursday 14th March 2024   



About You...  

Do you have the drive to make a difference by living our values every day to deliver an excellent customer experience? You'll add significant value providing a comprehensive housing management service working with our customers to maximise their quality of life.   You'll work with our residents and communities to help them thrive, offering targeted actions and delivering a holistic customer service approach.  


We are looking for a flexible, dedicated and highly motivated individual, who would welcome the opportunity to have a direct impact on improving our communities. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment.  


You’ll be able to… 

  • Deliver an excellent customer focused service that is accessible, visible and results in high levels of customer satisfaction.  

  • Design and deliver effective actions to encourage tenancy sustainment, and improve the social and financial performance of our communities.  

  • Support the creation of new ideas and innovation in the business.  

  • Be adaptable and brilliant at working in partnership with our customers, colleagues and communities.  


So, take a look at our job profile - if you think you’ve got most of what we are looking for, but not everything, we’d still love to hear from you.  


To be considered for the role please click Apply Online. You’ll need to submit a CV and supporting statement telling us about you and why you're right for the job by 9.00am on Thursday 7th March 2024.  


About our team …  

Our team is great (if we don’t mind saying so ourselves!) we’re led by our Executive Director of Customer Experience. 


We work hard, support each other, and also like to have fun!   


You’ll be part of our new Customer Experience Directorate – where you'll work as part of our Neighbourhood Teams, who is led by our Assistant Director of Neighbourhoods. You’ll be reporting to our Community Housing Manager - it’s an exciting team to be part of, as we deliver our new corporate plan ambitions. 



Here are just some of the reasons we think you would enjoy a Career at Muir:    

  • We offer great Remuneration & Benefits     

  • We are serious about Health & Wellbeing    

  • We are committed to Living our Values Everyday    

  • We are committed to Equality, Diversity & Inclusion     

  • We offer a strong Work / Life Balance    

  • We are committed to high Employee Engagement    

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