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Estate Services Manager

Blue Octopus Recruitment Ltd
Kingston Upon Thames (City/Town), London (Greater)
Salary: £46,112 full time (pro rata for part time)
Closing date
28 Mar 2024

Job Details

Salary:£46,112 full time (pro rata for part time)

Hours:35 hours per week full time or a minimum of 18 hours per week part time to be worked over a minimum of 3 days between Monday and Friday.

Location: Mobile (home based with the ability to visit Hastoe housing schemes weekly across the East of England)

Contract: Permanent

Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, plus more.

About us

Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although for historic reasons, we also own some housing in urban areas.

We’re passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives then we want to hear from you.

About the role

Our residents have told us that they want improved estate and caretaking services, so we are expanding our estate services team and looking to recruit either two part time or one full time Estate Services Manager. We are looking for the right person to lead and grow the team to meet customer requirements.

Reporting to the Regional Manager, this new role will manage a combination of directly employed estate staff and contractors undertaking cleaning and grounds maintenance services. The post holder will need to work across the organisation to ensure that our estate services have a focus on quality, value for money, health & safety and resident satisfaction.

About you

We are looking for someone with:

  • Experience in estate services contract management and procurement.
  • Experience in managing people with proven experience in managing remote front-line teams.
  • Excellent customer service skills.
  • Excellent communication skills to a range of audiences, both written and verbal.
  • Good IT skills and the ability to use housing management and other specialist software.
  • To hold a valid driving licence and have use of your own vehicle.

Benefits provided

Annual Leave: Starting at 25 days, excluding UK Public/ Bank Holidays (pro-rata for part time) plus 1.5 days complimentary leave, along with the option to purchase additional leave.

Enhanced Pension: Hastoe's employer contributions start at 5% and are based on a matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.

Other benefits include:

  • Flexible working opportunities.
  • Annual leave increasing with length of service up to a maximum of 28 days (pro rata for part time employees).
  • Discounts for local shops, restaurants and gym membership.
  • Cycle and Car Leasing Scheme.
  • Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
  • Health Cash Plan (a type of health insurance).
  • A supportive working environment with ongoing learning and development opportunities.
  • Long Service awards.

A personal note from the hiring manager:

“Working as part of the Housing Management team you will be fully supported in your management career. This role is newly created and the right candidate will have the opportunity to make it their own.”

How to apply

Please send your CV by midnight on Tuesday 26 March 2024.

We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate.

This post is subject to background checks.


Blue Octopus partners with employers from a multitude of different sectors and industries, using our next generation technology and recruitment expertise to help attract, engage and hire the best talent for their unique career opportunities. We know that having the right people in place is crucial to every business’ current and future successes, regardless of the area they operate in.

Over the last decade, our experience has allowed us to specialise in several sectors, including social housing.

Blue Octopus has a strong history of working with social housing providers to help them hire the best talent and improve their talent management processes. This experience, coupled with knowledge developed over time, has allowed us to fully understand both the market itself and the skills required within the sector. We understand that operating at a high standard, efficiently and cost-effectively, is vital for our clients in the Social Housing sector, who provide a much-needed service for their tenants.

Company info
Octo House, 2 Station Road
West Yorkshire
LS21 3HX
United Kingdom

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