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Resource Planner

Clarion Housing Group
England, Hertfordshire, Stevenage
£30332 - £35154 per annum + per annum, pro rata
Closing date
7 Mar 2024

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Corporate Services, Administration
Full Time
Organisation Type
Housing association / RP

Job Details

Salary: £30,332 to £35,154 per annum

Location: Hybrid working with regular travel needed to Kings Court, Stevenage

Hours: 39 per week

Contract Type: Permanent

We're recruiting a Resource Planner to join our team in Stevenage. We're looking for a diligent and resilient person responsible for making sure our repairs and maintenance service is efficiently delivered and is highly customer focused.

Clarion Housing is the largest social landlord in the country with 360,000 residents, and our repairs and maintenance service is critical to our success.

As a Resource Planner, you'll be tasked with allocating appointment slots to arrange repairs to residents' properties and track the progress of our team of maintenance operatives to ensure these repairs are completed within their priority deadline. We'll look to you to block out holiday, sickness and staff training time in operatives' diaries, as well as schedule any necessary follow-on works.

Some of the other duties include:

· Ensure that all emergencies and appointments are followed up accordingly

· Check the previous day's diary to ensure all jobs were completed and closed down

· Check operatives are attending appointments throughout the day

· Ensure all operatives are fully utilised with minimal travel time in order to maximise productivity

Ideally, you'll already have demonstrable experience of working with resource scheduling software in a logistical customer focused environment and experience of scheduling teams within a repairs and maintenance environment.

Excellent interpersonal and communication skills with an aptitude for close team working are essential.

If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.

Closing Date: Midnight on Thursday 7th March 2024

For further details on this vacancy and to download the role profile Resource Planner please visit our website or click 'apply'

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment.

Clarion Response

Clarion Response provides repairs and maintenance services to the residents of Clarion Housing's 125,000 homes nationwide.

Clarion Response is part of Clarion Housing Group, which also comprises the country's largest housing association, a charitable foundation and a property development company.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.


Clarion Housing Group

Clarion Housing Group comprises the country’s largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.

The Group’s housing association, Clarion Housing, is committed to providing good customer service to all its residents and to maintaining its homes to a good standard - investing significantly in improving them each year.

Its development target is to build 50,000 new homes over 10 years and the Group will invest £13 billion on meeting and delivering on this target.  Two thirds of the programme will be affordable and developed by Clarion Housing, while homes for private sale are delivered and marketed through development company Latimer by Clarion Housing Group.  The proceeds from sales are invested in our social purpose.   

The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people.

Building homes. Developing futures.

Company info
6 Tooley St
London Bridge

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