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Housing Scheme Officer

Blue Octopus Recruitment Ltd
Havant, Hampshire
Up to £29,000 per annum, pro-rata
Closing date
29 Mar 2024

View more

Community and Customer Services
Part Time
Organisation Type
Housing association / RP

Job Details

Permanent, Part Time - 28 hours per week

Chichester & Havant

Up to £29,000 FTE

Hyde is looking to recruit a Housing Scheme Officer.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Housing Scheme Officer at Hyde, you will be working within the Specialist Housing team to provide effective management of housing services and support for older adults within our Later Living schemes. The role is responsible for fostering positive stakeholder relationships to support creating a safe environment for customers and visitors within the schemes.


  • Undertake regular customer wellbeing calls and visits, making referrals for care needs assessments and safeguarding as required.
  • Be the point of contact for customers in relation to any matters relating to communal services, including cleaning and grounds maintenance, building decorations, repairs and ASB.
  • Lead on customer engagement, social events, and wellbeing activities.
  • Carry out Health & Safety and Fire Safety compliance tests and inspections.
  • Take a lead role in the financial management of scheme(s).

Skills and Experience Required

  • Be approachable, friendly, and caring.
  • Be customer focused with excellent communication and interpersonal skills.
  • Have previous experience of housing management, social work, or a related field, with an understanding of later living concepts.
  • Understand housing regulations, care standards, and best practices.
  • Have good organisational and time management skills to manage multiple tasks effectively.


  • A fantastic pension
  • Life assurance
  • Great holidays
  • An award-winning flexible benefits package.
  • Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.


Blue Octopus partners with employers from a multitude of different sectors and industries, using our next generation technology and recruitment expertise to help attract, engage and hire the best talent for their unique career opportunities. We know that having the right people in place is crucial to every business’ current and future successes, regardless of the area they operate in.

Over the last decade, our experience has allowed us to specialise in several sectors, including social housing.

Blue Octopus has a strong history of working with social housing providers to help them hire the best talent and improve their talent management processes. This experience, coupled with knowledge developed over time, has allowed us to fully understand both the market itself and the skills required within the sector. We understand that operating at a high standard, efficiently and cost-effectively, is vital for our clients in the Social Housing sector, who provide a much-needed service for their tenants.

Company info
Octo House, 2 Station Road
West Yorkshire
LS21 3HX
United Kingdom

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