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Small Providers Advisor

Regulator of Social Housing (RSH)
Manchester, Greater Manchester
£44,862 to £49,584
Closing date
17 Mar 2024


We are looking for an individual to join our Small Providers team, to be responsible for undertaking proportionate regulation of all registered housing providers with less than 1,000 units of social housing. Reporting to the Small Provider Manager (Consumer), you will deliver high quality, effective regulation with specific focus on consumer and governance standards.

This role involves working as part of a small team and involves leading direct engagement with providers where you will be expected to show judgement and autonomy.

This is an exciting time to join us as we grow our team so that from April we can deliver an expanded, proactive consumer regulation function. This also means there will be ample opportunity to develop your skills and experience with us.

Job Description:

Your role will include ensuring effective regulation of around 1100 small registered social housing providers. You will carry out proportionate interventions to obtain assurance of compliance with regulatory standards and will use your judgement to recommend the most appropriate regulatory response where compliance with standards requires improvement. You will work with providers to ensure remediation plans are implemented, and so a sound knowledge of organisational governance, risk management and consumer expectations is crucial. You will also lead the assessment of applications for providers wishing to de-register.

The role has much autonomy and you will work with a large variety of organisations from small almshouse charities, Abbeyfields and housing co-operatives, to Local Authority Housing Departments and housing associations with up to 1,000 units of social housing. No two days will be the same!


As our successful candidate, you will have excellent skills and experience in evaluating multiple sources of information to reach sound conclusions. You will be able to demonstrate an understanding of good organisational governance and of strategies organisations use to manage risk and to provide quality services to their customers. You will have excellent interpersonal skills and be comfortable working with external stakeholders, including many volunteers as well as senior executives, from a huge variety of organisations.

It is also extremely important that you are able to demonstrate your ability to plan and manage your own workload, and will be able to work effectively as part of a small team.

General Information:

Why work at RSH?

At RSH, we offer a range of excellent benefits including a 35 hour working week, 33 days annual leave and access to the Civil Service Pension Scheme.

Our staff survey results consistently show that most staff think that the best thing about working at the RSH is the flexible and hybrid working and family friendly policies that support work life balance. 

We also offer access to our staff discount scheme, cycle to work scheme, a Nuffield Health Screening; and a range of other well-being focussed benefits.  Full information on this and our other fantastic benefits is available on our website.


We operate a hybrid model of working with a mix of office and home working.

This role can be based out of any of RSH’s core offices in Manchester, Leeds, Birmingham and Bristol. We offer a range of flexible working arrangements and staff can benefit from working from home for part of their hours. Most roles involve some travel within England between our offices, with some roles also involving onsite visits to social housing providers.


Interviews are expected to take place on 3rd and 4th April and will be held via Microsoft Teams.

Benefits and Salary

At RSH, we offer a competitive salary and a range of excellent benefits; full information is available on our website.

The salary for this role is a spot salary within the given range, which will normally be the minimum of the range. There is no incremental progression through a pay scale. Annual salary reviews are determined by the government pay award. In addition, when the probation period is successfully completed, a performance related bonus may be awarded, based on appraisal ratings at the end of the qualifying appraisal year.

Things you need to know

Application process

For more information on the role, please see the attached Role Profile.

To apply, please complete the online application form on the RSH careers site detailing your experience. We will also ask you to provide a supporting statement, detailing how you meet the criteria of the role, which will be used in assessing your application. Guidance on the application process is available on our website.

We carry out anonymous shortlisting as part of our commitment to Equality and Diversity and ensuring a fair and consistent approach to recruitment.

We are a Disability Confident Employer and guarantee an interview to disabled candidates who meet the minimum selection criteria, as part of this commitment. 

We encourage applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits of a diverse organisation.










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