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Senior Operations Manager

Teddington (Locality), London (Greater)
Closing date
21 Apr 2024

Job Details

Senior Operations Manager

Location: Teddington with flexibility

Salary: £70,000.00

The Vacancy

Who we’re looking for

As Senior Operations Manager, you’ll lead a high performing reactive, empty homes service for our in-house team. Working closely with our service partner Kier, you’ll help us deliver our agreed service standards and targets.

You’ll make sure work is carried out according to our contracts, identifying ways to drive continual improvements across all workstreams. Every day you’ll inspire your team to put our customers at the heart of our service and help keep customers’ homes in the best possible condition.

You’ll have experience of working at a senior management level in a social housing maintenance environment, and leading and motivating a team to deliver results and excellent customer satisfaction. With relevant Health & Safety qualifications, you’ll hold expert knowledge on compliance and scheduling, and hold a full driving license. Occasional weekend and evening work may be required.

We’re committed to hiring truly inclusive leaders who encourage people to be themselves, embracing difference and celebrating the unique perspective that every individual brings.

When we're hiring, we look for people who connect with our KOSMIHC values:

  • We know our stuff
  • We make it happen
  • We care

You can find a full description of our values here

Feel a connection? If this sounds like you, Click on apply now!

Closing date for applications is 21 April.


The Company

Who we are

Hello. We’re RHP. Our purpose is to provide safe, secure, affordable homes – opening the door to life opportunities. We own and manage around 10,000 homes for social rent and shared ownership, and plan to build many more over the next five years.

We were formed in 2000, and over the years have gradually extended our reach. Today we’re proud to operate across the boroughs of Richmond, Hounslow, Kingston, Ealing, and Hillingdon.

For the past twenty years, we’ve been passionate about providing excellent service and our vision has remained the same: to be one of the best service providers in the UK and an excellent employer.

Our employees love working for us, and we’ve been recognised as an excellent employer through several prestigious awards, achieving Investors in People Platinum status and ranking in the top ten of the Great Place to Work list twice. In 2022 we gained gold accreditation as part of the Mind Workplace Wellbeing Index and were named as Family Friendly Employer of the Year at the Personnel Today Awards.

Connecting through difference

We embrace and understand the value diversity brings – it can only make us better and stronger. That’s why a key part of our culture is to create an environment where everyone can be themselves and is treated fairly and equally. It’s important to us that you feel valued, appreciated, and free to be who you are.

Company info
0800 0322 433
8 Waldegrave Road
TW11 8GT

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