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Support Officer - Additional Needs

Clarion Housing Group
England, Kent, Swanscombe
£26000 - £28000 per annum
Closing date
23 Apr 2024

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Job Details

Salary: £26,000 - £28,000 per annum - starting salary £26,000 per annum
Location: Swanscombe, Kent
Hours: 36 per week
Contract Type: 12 Month Fixed Term Contract

Do you want to be part of a dynamic and growing organisation that works to provide housing and tenancy related support to people with additional needs?

Our designated domestic abuse services in Swanscombe, Kent are currently hiring a Support Officer to join our dynamic and friendly team. In a nutshell, your role would be to provide an effective support service to customers with additional needs in designated services.

Your main responsibility would be to facilitate access for people with additional support needs and multiple disadvantages into Clarion's Supported Housing services. Without additional support, these individuals may not be able to be accepted into our services.

We're looking for enthusiastic, motivated, and talented individuals who are interested in building a career working for one of Europe's largest housing associations. Alongside providing general needs housing, Clarion also delivers support services to some of the most vulnerable people in society. While the role of Support Officer may be challenging at times, it is also extremely rewarding.

Who are we looking for?

The role of Support Officer requires a certain level of experience and expertise in working with vulnerable adults who have additional needs, such as mental health and/or substance misuse issues, offending history, and disabilities. You'll be a valuable asset to our team, as we aim to provide the best possible support to our customers.

At Clarion, we recognise the importance of safeguarding vulnerable adults, and we expect our Support Officers to have a thorough understanding of the wider statutory and non-statutory services available to them. We're committed to providing a safe and caring environment for our customers, and we hope you share our passion for making a difference in their lives.

As part of the Kent team, you'll be working alongside your colleagues in either supported housing or outreach services. Your role as a Support Officer will be to deliver exceptional support services to our customers, and we appreciate the empathy and compassion it takes to do this job well.

What you can expect from us

Here at Clarion we are dedicated to rewarding hard work, commitment, and providing benefits that support you and your lifestyle. As standard we offer;-

  • Competitive salaries that are benchmarked regularly against current market rates
  • Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service.
  • A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like!
  • Matched pension contributions of up to 7.5% of your salary with generous life assurance
  • Flexible and agile working for the majority of our employees
  • Company Bonus Scheme
  • Holiday trading scheme allowing you to buy and sell leave

A full training package will also be provided to new members of our team to help them develop the skills to become a great support officer.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. If you feel you have the qualities we're looking for we'd love to hear from you.

Closing Date: Tuesday 23rd April 2024 at midnight.

Interviews will be held on Monday 29th April 2024.

For further details on this vacancy, please click 'apply' or visit our website.

Applicants must be able to travel across the region as required.

This post is subject to an Enhanced Adult & Child plus barred list check.

In the event that we receive a high volume of applications, we reserve the right to close this advert early.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.


Clarion Housing Group

Clarion Housing Group comprises the country’s largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.

The Group’s housing association, Clarion Housing, is committed to providing good customer service to all its residents and to maintaining its homes to a good standard - investing significantly in improving them each year.

Its development target is to build 50,000 new homes over 10 years and the Group will invest £13 billion on meeting and delivering on this target.  Two thirds of the programme will be affordable and developed by Clarion Housing, while homes for private sale are delivered and marketed through development company Latimer by Clarion Housing Group.  The proceeds from sales are invested in our social purpose.   

The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people.

Building homes. Developing futures.

Company info
6 Tooley St
London Bridge

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