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Regional Maintenance Surveyor

Employer
Lincolnshire Housing Partnership (LHP)
Location
Boston, Lincolnshire
Salary
£40,387 plus some great benefits
Closing date
12 May 2024

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Job Details

We’re really excited about the future at Lincolnshire Housing Partnership, and we want you to be part of our exciting journey. We're looking for a Regional Maintenance Surveyor to join our Responsive Repairs Team in Boston.

In return we are offering an excellent salary of £40,387 plus some great benefits.

As a Regional Maintenance Surveyor, you will be responsible for ensuring our In-House Repairs Service is delivered to our customers in line with our vision and values, you will ensure all surveying, servicing, inspections, installations, repairs (whether in customers’ homes, void properties, or on our estates or schemes) or other works are delivered right first time, safely, in line with our repairs and voids policies and within our budget parameters.

You will provide high quality, accurate and measured advice, diagnostics, works specifications, contract procurement and management, works orders and customer support for the complete range of building defects, remediations, repairs, maintenance, improvements and any other works required to our customers’ homes, our schemes and estates and our other property assets ensuring that LHPs operational and commercial targets are met.

The role is defined as being mobile under our agile working policy, therefore you will be able to work from wherever is suitable to complete the task at hand. This might be in one of our schemes or estates, at home, in one of our offices located in Boston, Grimsby or another location. This will include visiting customers’ homes to carry out surveys.

A current full driving licence and access to a car for work purposes will be required.

What is Lincolnshire Housing partnership like to work for?

We’re a local housing association with our roots firmly fixed in our Grimsby and Boston communities, many of our colleagues were born in the same areas that we serve. This gives our teams an additional sense of purpose to improve the lives of our customers.

There is a strong sense of togetherness across the organisation, our culture encourages accountability, cross-departmental collaboration and we welcome the opportunity to improve through feedback.

At LHP, we’re committed to creating great homes and strong communities. Our vision for Equality, Diversity and Inclusion is to be an open, inclusive organisation that recognises and respects all our communities and supports everyone to thrive.

You can read our full EDI Vision at:https://www.lincolnshirehp.com/about-lhp/corporate/edi-vision/

What additional benefits will I get from working for Lincolnshire Housing Partnership?

  • An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health
  • Discounted Shopping Vouchers through Westfield Health
  • Opportunities to learn new skills and knowledge through our fantastic corporate training programme
  • A superb employer salary sacrifice pension scheme with up to 12% paid by LHP
  • 24 holiday days a year pro rata (plus bank holidays) which will increase by 1 day per year for the first five years of service
  • The ability to earn additional holiday days through full attendance
  • Mental Health First Aiders across the business, let’s be there for each other!
  • Career Development & Encouragement

What will I be asked to do as a Regional Maintenance Surveyor?

  • You will deliver the Regional Surveying service providing high quality, accurate and measured advice, diagnostics, works specifications, contract procurement and management, works orders, customer support for the complete range of building defects, remediations, repairs, maintenance, improvements, and any other works required to our customers’ homes, our schemes and estates and our other property assets. 

  • You will provide this service to occupied and void homes as required. You will work safely to the policies and procedures of LHP and ensure that operational and commercial targets are met whilst putting the customer first.
  • You will operate in an area that is coterminous with colleagues in the Customer Directorate and you will form a strong professional working relationship with these colleagues, colleagues in the Customer Service Centra, colleagues throughout the In-House Repairs Service, the Property Directorate and LHP and be the Go To colleague for all technical building and building safety issues in your region.
  • You will ensure that our customers, their visitors, colleagues, contracts, suppliers and the public safe and that the work you order and specify is undertaken in compliance with all LHP’s safe systems of work and risk assessments and that dynamic risk assessments are carried out as the situation requires. 
  • You will ensure that no unsafe situation and that no situation that could constitute a risk of Harm to our customers or any other party is left without immediate and appropriate action being taken to mitigate this risk, this may include emergency or temporary works or the rehousing of customers or other parties, this will be arranged and supervised by you.
  • You will maintain appropriate personal certification to be able to undertake your duties.

What skills, attributes and experience will I need as a Regional Maintenance Surveyor?

  • BTEC Level 3 in a surveying, construction, maintenance or other suitable operational subject (or equivalent) with at least two years’ experience of a similar role in a similar environment that demonstrates a clear ability to carry out this role
  • Minimum two years’ experience of surveying or other technical role in social housing development, asset management or a maintenance either with a client function, with an in-house service or a contractor.
  • Experience working in a fast-paced environment where planning, organising, prioritising and multi-tasking are required
  • Significant technical understanding of the construction and maintenance requirements of domestic housing in the UK.
  • Significant understanding of the requirements of building safety legislation and the technical requirements of legislation, guidance or other requirements.
  • Significant understanding of the requirements of the Regulator for Social Housing and the Housing Ombudsman and the legislation, standards, guidance and other requirements LHP as a registered provider is required to adhere to.
  • Exceptional organisation skills with attention to detail
  • Significant experience of a similar role in a similar environment that demonstrates a clear ability to carry out this role. (there is no specific time requirement for this, but you will be able to demonstrate a clear ability to carry out this role through prior experience).
  • Numerate with strong analytical skills
  • Commercially aware and with an eye for value for money

Full Job Description and person specification available to download below.

What opportunities will I have for progression?

We are committed to investing in the development of our employees, and we are proud to say that in 2023, 31% of our vacancies were filled by internal colleagues. There are many opportunities that we will provide you with to enhance your skills and assist in your career progression so that we are able to retain our best talent.

The natural career progression route that would be applicable to your role is Repairs & Servicing Manager

All Offers of Employment are subject to a DBS Check and Satisfactory References.

We have an ambition to be a Net Zero organisation by 2050. Our vision for a sustainable future underpins everything we do. Our net zero roadmap will guide our business decisions over the coming years and will ensure we are decreasing our impact on the environment in line with science-based targets. We are looking for someone who shares this passion and can support us with achieving this vision.

Company

About us

Lincolnshire Housing Partnership – LHP was created in April 2018 following the merger of two established Lincolnshire social housing providers who have come together to create a new 12,700 home landlord providing affordable rental and shared ownership homes as well as a range of services to help support people and communities.

By coming together, we are combining our strengths to achieve more, creating a more resilient organisation, with the capacity to invest more in existing and new homes. Taking advantage of our size, we’ll also be able to improve efficiency and value for money, while still putting customers and our employees at the heart of our decision-making.

What we do

Covering the whole of the historic east coast of Lincolnshire, LHP provide affordable rental and shared ownership homes as well as a range of services to help support people and communities.

As a charitable community based organisation, we channel profit back into services and projects that benefit you – our customers and local neighbourhoods.

Working for us

We offer a range of career opportunities and encourage our colleagues to develop their skills with tailored training programmes.

We also offer an attractive benefits package including generous leave entitlement, a cash plan health scheme and recognise the importance of a work-life balance.

We’ve made great strides since merger and are now ready to launch our culture change transformation programme, which will see positive change to the way we work and the services we deliver.

To access our careers page please use the following link: https://www.lincolnshirehp.com/careers/

Company info
Website
Telephone
0345 604 1472
Location
Westgate Park
Charlton Street
Grimsby
North East Lincolnshire
DN31 1SQ
GB

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