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Repairs & Voids Team Leader

Lincolnshire Housing Partnership (LHP)
£41,813 + benefits, company vehicle and uniform
Closing date
7 May 2024

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Job Details

Location; Grimsby

Excellent salary £41,813

Are you ready for your next career challenge?

Are you ready make a difference?

If the answer is yes, then we'd love to hear from you.

We're looking for a Repair/Voids Team Leader with a minimum of 2 years supervisory experience within the building/construction industry, to join our Repairs/Voids team in Grimsby.

As a Team Leader you will be responsible for ensuring our In-House Repairs or Voids Service is delivered to our customers in line with our vision and values, you will ensure all repairs (whether in customers’ homes, void properties, or on our estates or schemes) are delivered right first time, safely, in line with our repairs policy and within our budget parameters. A high understanding of Damp & Mould related issues is paramount for this role. You will lead a team of operatives ensuring that operational and commercial targets are met and that your team are led effectively and ensuring that behaviours are in line with LHP’s Code of Conduct.

Ideal candidate must live within travelling distance to the Grimsby office  

What is Lincolnshire Housing partnership like to work for?

We’re a local housing association with our roots firmly fixed in our Grimsby and Boston communities, many of our colleagues were born in the same areas that we serve. This gives our teams an additional sense of purpose to improve the lives of our customers.

There is a strong sense of togetherness across the organisation, our culture encourages accountability, cross-departmental collaboration and we welcome the opportunity to improve through feedback.

At LHP, we’re committed to creating great homes and strong communities. Our vision for Equality, Diversity and Inclusion is to be an open, inclusive organisation that recognises and respects all our communities and supports everyone to thrive.

You can read our full EDI Vision at:

What benefits will I get from working for Lincolnshire Housing Partnership?

  • An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health
  • Discounted Shopping Vouchers through Westfield Health
  • Opportunities to learn new skills and knowledge through our fantastic corporate training programme
  • A superb employer salary sacrifice pension scheme with up to 12% paid by LHP
  • 24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service
  • The ability to earn additional holiday days through full attendance
  • Mental Health First Aiders across the business, let’s be there for each other!
  • Career Development & Encouragement

What will I be asked to do as a Team Leader?

  • Lead a team of operatives to provide repairs to our customers’ homes as a part 
    of the In House Repairs Service. You will proactively manage your team using 
    all management information available now or in the future ensuring that you and 
    your team work safely to the policies and procedures of LHP and that 
    operational and commercial targets are met whilst putting the customer first.
  • You will ensure that our customers, the public and your team of operatives are 
    safe and that the work they undertake is safe by ensuring they are suitably 
    trained and that they are compliant with all mandatory training at all times, that 
    they comply with all of LHP’s safe systems of work and risk assessments and 
    carry out dynamic risk assessments as the situation requires. You will audit 
    every Engineer in your team at least every two weeks to ensure compliance 
    with LHP's Health & Safety requirements, you will act immediately if an incident 
    occurs or if audits show a failure to comply with Health & Safety standards or if 
    improvements are required. You will ensure any colleagues who work out of 
    hours take the appropriate rest break
  • You will arrange and lead tool box talk meetings and other team meetings with 
    your team at least monthly or more often as required to ensure all team 
    members are informed of ongoing changes in policy, procedure, legislation, 
    guidance or other requirements and ensure that all team members attend these 
    meetings and that attendance and comments are recorded

What skills, attributes and experience will I need as a Team Leader?

  • You are highly motivated, enthusiastic and ready for any challenge.
  • You have a minimum of two years’ experience of working in a Repairs Service environment.
  • You have exceptional organisational skills with attention to detail.
  • Commercially aware and with an eye for value for money.
  • You are a strong team player, with the ability to work independently.
  • You are confident in dealing with people, and able to communicate clearly and effectively at all levels within the organisation.
  • You will need to have a strong understanding of MS Office applications such as Word, Excel, MS Teams and other O365 suite of products.

Please download the full key responsibilities, knowledge, skills and experience required for the role from the supporting document below.

What opportunities will I have for progression?

At LHP we are committed to investing in the development of our employees, and we are proud to say that in 2023, 31% of our vacancies were filled by internal colleagues. There are many opportunities that we will provide you with, to enhance your skills and assist in your career progression so that we are able to retain our best talent. Watch here to see what one of our colleagues have said about progression here at LHP: Careers at LHP | Mark Jeffries #socialhousing #careersweek - YouTube

The natural career progression route that would be applicable to your role is Repairs/Voids Manager.

Offer of employment is subject to a DBS check and satisfactory references.


About us

Lincolnshire Housing Partnership – LHP was created in April 2018 following the merger of two established Lincolnshire social housing providers who have come together to create a new 12,700 home landlord providing affordable rental and shared ownership homes as well as a range of services to help support people and communities.

By coming together, we are combining our strengths to achieve more, creating a more resilient organisation, with the capacity to invest more in existing and new homes. Taking advantage of our size, we’ll also be able to improve efficiency and value for money, while still putting customers and our employees at the heart of our decision-making.

What we do

Covering the whole of the historic east coast of Lincolnshire, LHP provide affordable rental and shared ownership homes as well as a range of services to help support people and communities.

As a charitable community based organisation, we channel profit back into services and projects that benefit you – our customers and local neighbourhoods.

Working for us

We offer a range of career opportunities and encourage our colleagues to develop their skills with tailored training programmes.

We also offer an attractive benefits package including generous leave entitlement, a cash plan health scheme and recognise the importance of a work-life balance.

We’ve made great strides since merger and are now ready to launch our culture change transformation programme, which will see positive change to the way we work and the services we deliver.

To access our careers page please use the following link:

Company info
0345 604 1472
Westgate Park
Charlton Street
North East Lincolnshire
DN31 1SQ

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