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Housing with Support Manager (Part Time)

Closing date
15 May 2024

Job Details

Housing with Support Manager (Part-Time - 30 Hours per Week)
Walcote Drive, West Bridgford, Nottingham
£25,213 (Pro rata)

About Us:

Metropolitan Thames Valley Housing is dedicated to the vision that "everyone has a home and the opportunity to live well." We work collaboratively to create sustainable and vibrant neighbourhoods, providing homes for over 120,000 residents. Join us in achieving People Powered Living!

Role Overview:

We're seeking an enthusiastic Housing Specialist for the position of Housing with Support Manager in the Midlands area, based at Walcote Drive Community Centre. This part-time role (30 hours per week) includes Monday to Friday (workdays) with an on-call requirement with additional remuneration for this.


As the Housing with Support Manager, you'll be the key point of contact for customers' housing and support-related queries. Your role involves the safe and effective management of the housing scheme, catering to customers aged 55 and above. You'll represent the organization professionally to customers, visitors, contractors, and key stakeholders.


To succeed in this role, you should have:

  1. A full driving licence and a car to use for work purposes.
  2. Experience and awareness of the wellbeing and housing needs of vulnerable older persons.
  3. A positive problem-solving approach with the ability to make decisive decisions.
  4. Understanding of Housing Management responsibilities, tenancy agreements, and relevant legislation.
  5. Knowledge of adult safeguarding procedures and responsibilities.
  6. Demonstrated understanding of customer service.

How to Apply:

If you meet the criteria, check the attached Job Description for more details. If this sounds like the ideal job for you, click 'apply now' to submit an up-to-date CV.

Interview Date and Location: To be confirmed.

Our Promise:

At MTVH, employment decisions are based on business needs, qualifications, and individual merit, without discrimination. We are committed to providing fair and equal opportunities for all applicants, and our recognition by Disability Confident reflects our dedication to inclusivity. Enhanced background checks will be conducted as part of our commitment to providing safe, high-quality services.

Join us in creating homes and opportunities for everyone!

Please note :- we do not currently offer visa sponsorship.

What’s in it for you?

Our benefits include:-

  • 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
  • 2 volunteering days per year for things like helping out in local communities
  • An additional ‘Beliefs day’ once a year to have an extra a day off
  • Enhanced pension with matched contributions of up to 9%
  • Life assurance cover 3 x your salary
  • Health cash plan scheme for your everyday healthcare needs which you can add your family members too
  • Tenancy deposit – interest free loan to help with rental deposits
  • Access to extensive learning and training opportunities with Wisebox platform
  • Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
  • Career progression across the organisation with our mentoring programme and apprenticeships
  • We are committed to the wellbeing of our colleagues and support this as an organisation

About us

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.


Welcome to MTVH!

Our organisation was built on a simple mission – to give people a safe, secure, and affordable home. That is as true today as it was in the 1950’s, when our founder Molly Huggins established on organisation to provide homes for Windrush migrants in London. Our core purpose I that “everyone should have a home and the chance to live well” To fulfil this vision, we work with partners to make our neighbourhoods – new and old - sustainable and vibrant places, where our customers want to live. We put people at the heart of everything we do and to guide is in every decision we make. Through managing more than 57,000 households we work at a scale that means our actions to achieve this have real impact.

We firmly believe that by serving people better every day, we will support a healthier, better cared for, and more prosperous society in the future. Like our founders before us, we will leave a lasting legacy for future generations. Our colleagues are crucial to our success in achieving this. Therefore, we are committed to investing in colleagues and creating the opportunity for them to develop. Our working environment has been designed to be one that brings out the very best in people.

We are a member of the National Housing Federation and the g15, which represents London’s 15 largest housing associations and houses one in 10 Londoners (

We also offer a wide range of benefits:-

  • 28 days annual leave plus bank holidays
  • In addition to annual leave a 'belief day' to be taken at a time of your choosing
  • 2 paid voluntary days to support your community
  • Smarter working is the MTVH approach to future working arrangements for colleagues registered as office-based to adapt to the needs of the customer.
  • Life assurance cover 3 x your salary
  • Health cash plan scheme for your everyday healthcare needs
  • Enhanced pension with matched contributions up to a maximum of 9% contribution
  • Tenancy deposit – interest free loan to help with rental deposits
  • Cycle to Work scheme
  • 'Nudge' financial wellbeing platform
  • Employee assistance programme
  • Season ticket loan
  • Access to extensive on-line training        
Company info
0203 535 3611
2nd Floor, The Grange
100 High Street
N14 6PW

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