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Executive Director, Housing

ema consultancy
Closing date
22 May 2024

Job Details

Executive Director, Housing
£competitive, Leicestershire

emh group is one of the largest housing and care service providers in the country, with over 1,100 employees and more than 20,000 homes across 45 local authorities. We exist to provide homes and care to improve opportunities for people, and this is a key leadership role in making this happen.

With a remit that spans customer service, neighbourhoods, assets, and responsive repairs, it’s clear that this is a role that presents an opportunity to directly influence quality of service provision to our customers. Our promise to our residents is that we will do the basics brilliantly and keep on getting better. So, while this role is about ensuring that we live up to our promises on a day-to-day basis, it’s also about looking to the future. We’re looking for someone with the strategic vision to identify what great customer service might look like in 5-10 years’ time, and who can plot a roadmap to take us there.

This is a housing role that will see you operate at a national level, while still retaining a focus on communities and the values that underpin our work. You will have an unwavering commitment to pursuing the very best in terms of customer satisfaction rates, supported by excellent commercial awareness and the ability to deliver through others – working with a large and dispersed team. We’re looking for someone with extensive housing service experience, who is already accustomed to reporting at Board level and who can play an active part within our leadership team.

Please visit to find out more.

For a confidential discussion please contact Anne Elliott at ema on 07875 762029.

Closing date: 22 May 2024 (noon)


ema consultancy is all about people – and the organisations they work in, and the organisations they lead.

We provide a range of services to ensure our clients attract, retain and develop talented people who match their values and culture.

We do this through a range of services, including pay and reward reviews, coaching recruitment for board and executive roles, learning and development support and structure recommendations following merger or other significant change.

You might need us as you are unsure of the best package to attract your next board chair, or perhaps as you are considering merger and need to understand what your ideal new employee structure should look like. You may be seeking support if a colleague has to take unexpected leave or a second expert opinion during difficult times such as disciplinary or employee relation issues. We can also offer quick turnaround upper and lower quartile benchmarking reports for individual posts.

Whatever you approach us for, you can be confident that we’ve been making a positive difference to our clients for more than 13 years. Contact us to see how we can make a difference to your organisation.

Company info
01926 887272
13 Dormer Place
Leamington Spa
CV32 5AA
United Kingdom

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