Skip to main content

This job has expired

Employee Relations Officer

Hightown Housing Association
Hemel Hempstead, Hertfordshire
Closing date
23 May 2024

View more

Job Details

We are looking for a committed and motivated person to provide a high-quality HR service, advising on a range of employee relation issues in a small, dynamic and friendly Human Resource team working for a company who values its employees and residents we support.

Who are we?

At Hightown, we're a charitable housing association that builds homes and supports people. We provide affordable homes and a wide range of care and supported housing services across Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. Our aim is to deliver demonstrable social value and impact in all of our activities.

To support the fantastic work we do we are seeking to recruit an Employee Relations Officer to help support the wider Human Resources team as they develop and deploy policies and procedures which support our People Plans across the whole company.

About the Role

Working as part of a dedicated and committed in-house HR Team you will support the full employee lifecycle and;

  • Advise managers and staff on all ER issues and lead on case management including Absence, Flexible Working, Probation, Capability
  • Confidently and proactively review, update and develop policies to support the People Plan in line with legislation and best practice
  • Provide support to the Employee Relations Manager, including maintaining databases, preparing letter templates, attending meetings, taking minutes, filing, policy research and updates
  • Prepare and analyse data for regular HR reports
  • Support wider HR initiatives as required

Who we are looking for

To be successful in the role you will be able to demonstrate experience of working in a HR team and have;

  • Casework experience within Employee Relations and knowledge of employment law and best practice
  • Experience in delivering an HR service within a busy working environment
  • Confidence in delivering advice to all levels of staff and challenge constructively where necessary
  • A passion for reducing absence and promoting health and wellbeing
  • A high level of organisational skills with the ability to understand detailed information
  • A CIPD qualification or part qualified or equivalent experience

Additionally the successful candidate will share our core values:

At Hightown we ensure our workplace values are at the heart of everything we do. Our values are:

  • Putting our residents and service users first
  • Treating people with respect, promoting independence and choice
  • Developing passionate and committed teams
  • Being cost effective without compromising standards or safety

Our Benefits

In return for your hard work and commitment, we offer a considerable benefits package which includes:

  • Generous annual leave allowance of 33 days per year including bank holidays, rising with service to 35 days
  • Competitive salary of £33,425 pa for a 35 hour week
  • Ability to work from home two days per week by agreement
  • Workplace Pension Scheme
  • Free staff car park facility
  • Discretionary annual bonus based on satisfactory performance
  • Monthly attendance bonus of 1.25%
  • Regular market reviews of salary and cost of living
  • Life assurance cover of three times your annual salary
  • Employee health and wellbeing programmes & access to onsite gym facilities
  • Ongoing training and support to deliver outstanding support

Closing date: Wednesday 22nd May 2024

Interview date:  Tuesday 28th and Wednesday 29th May 2024

Please ensure that you make your application as soon as possible. If we have a high number of applications we may close the vacancy earlier.

We are an Equal Opportunities and Disability Confident Employer.


Hightown is a charitable housing association transforming thousands of lives every year.

We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We have high ambitions, a principled approach and a dependable, flexible team that delivers.

We are a charitable association aiming to help people who cannot afford to buy or rent housing at market values. 
We currently manage over 7,000 homes (principally in Hertfordshire, Berkshire, Bedfordshire and Buckinghamshire) and employ over 1,000 full and part time staff. We have an annual turnover of £90 million and a development programme that will deliver around 450 new affordable homes each year.


Building homes. Supporting people.


  • Put residents and service users first.
  • Treat people with respect
  • Be cost effective
  • Don't compromise standards or safety
  • Develop passionate and committed teams


Hightown’s aim is to provide as many homes as we can at below market rates and a wide range of housing and support for people who are vulnerable and/or disabled. Hightown’s history over more than 50 years shows our continuing focus on our strong social purpose.

We are rated highly for financial and operational performance; and have a high grading from the Regulator of Social Housing.
Hightown is committed to retaining its distinctiveness and its reputation for making projects happen which demonstrate Hightown’s values and contribution to society.

We believe that, by developing decent homes and supporting individuals to live with confidence, independence and choice, our work delivers a tangible positive impact for local communities

About UsSocial ImpactEmployee BenefitsGraduate Scheme | Careers In Care | Equality, Diversity & Inclusion

Please see our vacancies below:

Company info
01442 292309
Hightown House
Maylands Avenue
Hemel Hempstead
Hemel Hempstead
United Kingdom

Sign in to create job alerts

Sign in or create an account to start creating job alerts and receive personalised job recommendations straight to your inbox.

Create alert