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Housing Officer - Wrexham / Flintshire CAS2

wrexham, Wrexham, Wales
£24,961 - 24,962 per year
Closing date
13 Jun 2024

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Community and Customer Services, Homelessness
Full Time
Organisation Type
Housing Support Worker - Wrexham / Flintshire CAS2

Job Title: Housing Support Worker - Wrexham / Flintshire

Job Location: Wrexham / Flintshire

Job Salary: £24,962 Per Annum (Base salary £23,962 + £1,000 Unsociable Hours Allowance)

Job Hours: 35 hours per week (plus 5 hours paid lunch break)

Additional Information: (Driving License and access to vehicle MANDATORY


The provision of the contract is between 08:00 and 22:00. As such, there will be morning and evening shifts available with a rolling rota for Saturday on call shifts. However, there is flexibility around this which can be discussed at interview.


About Nacro: Nacro is more than just a charity; it's a catalyst for change with over 50 years of dedicated service. We're committed to transforming lives, strengthening communities, and reducing crime across the nation. Our innovative services, including housing support and education programs, tackle the root causes of crime, offering holistic support to unlock individual potential. We're not just a charity; we're a movement, promoting diversity, inclusion, and a brighter future for all.


Company Values: At Nacro, we believe careers should be about making positive changes. With decades of experience, we're passionate about empowering vulnerable individuals and driving social justice.


Community Support Service - Tier 2 (CAS-2): Nacro's Community Support Service commissioned by the Ministry of Justice, provides vital accommodation and support alternatives to custody. Our team offers flexible, holistic support to residents, helping them secure stable housing post-placement. This role is an excellent gateway to criminal justice and housing professions. Discover more about Nacro here


Job Description


About the Role: As a Housing Support Worker with Nacro in Manchester, you'll play a crucial role in providing essential support to residents within our Community Accommodation Service - Tier 2 (CAS-2). You'll be part of a dedicated team committed to empowering individuals to find and maintain stable accommodation, reducing their risk of reoffending and supporting their reintegration into society.


Key Responsibilities:


  • Plan and deliver effective support and safety plans with the service user referring to specialist agencies as required.
  • Ensure that properties are always adequately equipped, maintained, furnished, and cleaned.
  • Support residents to understand responsibilities that will help them keep their CAS-2 and future accommodation.
  • Empower and motivate service users to identify and achieve desired outcomes.
  • Develop a move-on plan with service users at the earliest opportunity, identifying realistic options for their future home.


What we want from you


  • Understanding and Commitment to the Nacro's Values.
  • Knowledge of the issues affecting people in contact with the Criminal Justice System and/or people experiencing homelessness.
  • Ability to develop person centred support and move on planning.
  • Understanding of safeguarding.
  • Ability to work with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).
  • Flexibility to travel within your allocated patch for training and team meetings and be flexible to cover other local patches as required.


What you can expect from us


  • A dynamic and supportive team who delivers results for the people we support every day.
  • The opportunity to work flexibly within the community as this role allows you to work from home in between property visits.
  • A commitment to helping you learn and develop your career.
  • Excellent benefits including annual leave entitlement, enhanced pay for sickness absence, family leave, cycle to work scheme, season ticket loans, pension scheme, health cash plan and many more. For further information about Nacro's amazing benefits, please click here
  • For more information about the role, please click 

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