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Repairs Coordinator

Employer
Hightown Housing Association
Location
HP2 4XH, Hemel Hempstead
Salary
£27,117 pa
Closing date
23 Jun 2024

Job Details

About Us

Hightown is a charitable housing association operating principally in Hertfordshire, Berkshire and Buckinghamshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.

We currently manage over 9,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of £120 million and a development programme that will deliver over 500 new affordable homes each year.

About the Role

We currently have an opportunity for a full time Repairs Coordinator at our Head Office in Hemel Hempstead.

As a Repairs Coordinator you will be responsible for the provision of a professional customer focused front line service for Hightown's internal and external customers in the delivery of the responsive repairs service.

The successful candidate will take repairs requests from residents and site staff, place orders with approved contractors, update the property database and assist with the processing of contractors invoices.

You will be self motivated with a commitment to improving our services and working collaboratively with colleagues.

Th Benefits

We offer a range of benefits which include:

  • Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
  • £27,117 pa for a 35 hour a week contract 
  • Regular support from your line manager and colleagues
  • Annual bonus based on satisfactory performance 
  • Monthly attendance bonus on top of your basic salary
  • Annual salary and cost of living review
  • Commitment to health and wellbeing with the Five Ways to Wellbeing
  • Ongoing professional development and support to deliver outstanding services
  • Workplace pension scheme and life assurance of three times your annual salary
  • Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
  • Friendly and supportive team environment
  • Employee assistance helpline
  • Well-equipped on-site gym

Closing date: Sunday 23rd June 2024

Interview date:  Wednesday 3rd July 2024

We are an Equal Opportunities & Disability Confident Employer.

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Company

Hightown is a charitable housing association transforming thousands of lives every year.

We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We have high ambitions, a principled approach and a dependable, flexible team that delivers.

We are a charitable association aiming to help people who cannot afford to buy or rent housing at market values. 
  
We currently manage over 7,000 homes (principally in Hertfordshire, Berkshire, Bedfordshire and Buckinghamshire) and employ over 1,000 full and part time staff. We have an annual turnover of £90 million and a development programme that will deliver around 450 new affordable homes each year.

Mission

Building homes. Supporting people.

Values

  • Put residents and service users first.
  • Treat people with respect
  • Be cost effective
  • Don't compromise standards or safety
  • Develop passionate and committed teams

Culture

Hightown’s aim is to provide as many homes as we can at below market rates and a wide range of housing and support for people who are vulnerable and/or disabled. Hightown’s history over more than 50 years shows our continuing focus on our strong social purpose.

We are rated highly for financial and operational performance; and have a high grading from the Regulator of Social Housing.
Hightown is committed to retaining its distinctiveness and its reputation for making projects happen which demonstrate Hightown’s values and contribution to society.

We believe that, by developing decent homes and supporting individuals to live with confidence, independence and choice, our work delivers a tangible positive impact for local communities

About UsSocial ImpactEmployee BenefitsGraduate Scheme | Careers In Care | Equality, Diversity & Inclusion

Please see our vacancies below:

Company info
Website
Telephone
01442 292309
Location
Hightown House
Maylands Avenue
Hemel Hempstead
Hemel Hempstead
Hertfordshire
HP2 4XH
United Kingdom

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