Skip to main content

This job has expired

Relief Housing Officer

Employer
Hightown Housing Association
Location
Hertfordshire
Salary
£39039
Closing date
28 Jun 2024

View more

Job Details

About Us

Hightown is a charitable housing association transforming thousands of lives every year. We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We have high ambitions, a principled approach and a dependable, flexible team that delivers.

About the role

We are looking for a relief Housing Officer to be part of a team providing a highly professional customer focused Housing Management service to the association’s residents in rented accommodation and to applicants.

Duties will include the housing management of a case hold of tenancies, carrying out tenancy reviews, taking appropriate action in regard to breaches of tenancies and working in conjunction with the income recovery team to ensure appropriate action is taken to deal with arrears of rent and charges. They will seek to improve the level of service in response to changing resident’s demands, regulatory requirements and best practice.

Due to the nature of the role you must have a driving licence and access to a vehicle.

The Benefits

In return for your hard work and commitment, we offer a considerable benefits package which includes:

  • Generous annual leave allowance of 33 days per year including bank holidays, rising with service to 35 days
  • Competitive salary of £39,039 pa for a 35 hour week
  • Ability to work from home two days per week by agreement
  • Workplace Pension Scheme
  • Free staff car park facility
  • Discretionary annual bonus based on satisfactory performance
  • Monthly attendance bonus of 1.25%
  • Regular market reviews of salary and cost of living
  • Life assurance cover of three times your annual salary
  • Employee health and wellbeing programmes & access to onsite gym facilities
  • Ongoing training and support to deliver outstanding support

To apply for this position please click the link below.

Closing date: 28th June 2024

Interview date: w/c 8th July 2024

To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

We are an Equal Opportunities & Disability Confident Employer.

Company

Hightown is a charitable housing association transforming thousands of lives every year.

We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We have high ambitions, a principled approach and a dependable, flexible team that delivers.

We are a charitable association aiming to help people who cannot afford to buy or rent housing at market values. 
  
We currently manage over 7,000 homes (principally in Hertfordshire, Berkshire, Bedfordshire and Buckinghamshire) and employ over 1,000 full and part time staff. We have an annual turnover of £90 million and a development programme that will deliver around 450 new affordable homes each year.

Mission

Building homes. Supporting people.

Values

  • Put residents and service users first.
  • Treat people with respect
  • Be cost effective
  • Don't compromise standards or safety
  • Develop passionate and committed teams

Culture

Hightown’s aim is to provide as many homes as we can at below market rates and a wide range of housing and support for people who are vulnerable and/or disabled. Hightown’s history over more than 50 years shows our continuing focus on our strong social purpose.

We are rated highly for financial and operational performance; and have a high grading from the Regulator of Social Housing.
Hightown is committed to retaining its distinctiveness and its reputation for making projects happen which demonstrate Hightown’s values and contribution to society.

We believe that, by developing decent homes and supporting individuals to live with confidence, independence and choice, our work delivers a tangible positive impact for local communities

About UsSocial ImpactEmployee BenefitsGraduate Scheme | Careers In Care | Equality, Diversity & Inclusion

Please see our vacancies below:

Company info
Website
Telephone
01442 292309
Location
Hightown House
Maylands Avenue
Hemel Hempstead
Hemel Hempstead
Hertfordshire
HP2 4XH
United Kingdom

Sign in to create job alerts

Sign in or create an account to start creating job alerts and receive personalised job recommendations straight to your inbox.

Create alert