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Head of Compliance

Leading the way in resident empowerment Watmos' unique approach has put it at the forefront of transforming communities, providing great homes and exceeding expectations. We are seeking an outstanding and dedicated individual who shares our passion for improving people's lives.

Location: Walsall, West Midlands (with some travel to London) OR Lambeth, London (with some travel to Walsall). Able to get to both locations. Hybrid working.

An exciting opportunity has arisen for a Head of Compliance to join our Asset Management Team. In this role, you will take strategic and operational responsibility for ensuring compliance with statutory and regulatory obligations. You will ensure that the Statutory Compliance Policy is translated into objectives and key performance indicators and have mechanisms in place to reporting to all levels of the organisation.

The ideal candidate will have a successful track record in delivering a wide range of cyclical servicing contracts with performance tolerances, on time, to the desired quality and budget. You will have extensive knowledge and experience of building safety and compliance regulations and be able to demonstrate experience of leadership and management at a senior level in a resident focused environment. Moreover, strong written verbal communication, interpersonal and prioritisation skills, proficiency in report writing, negotiation acumen, analytical aptitude, commercial understanding, problem-solving capabilities and IT proficiency are qualities we seek.

Job Purpose:

  • Strategic and operational responsibility for ensuring compliance with statutory and regulatory obligations for all areas of Compliance services. (Domestic and Commercial).
  • Ensure that the Statutory Compliance Policy (and associated procedures) are translated into objectives and key performance indicators with a mechanism in place for reporting at Board, management and governance levels.
  • Accountability for the delivery of these objectives and key performance indicators as agreed with the Executive Director of Asset Management and Regeneration.
  • Assist the Executive Leadership Team with financial planning and budget setting for statutory compliance requirements, associated maintenance and support services.
  • Ensure that all statutory compliance obligations provided to customers and stakeholders across the Group are consistent with up to date legislation, health and safety and best practice and innovation in service delivery.
  • Procurement and delivery of statutory compliance and specialist maintenance contracts, ensuring economies of scale and value for money across the group is maximised.
  • Lead the development and delivery of cyclical, repair and servicing programmes of work, and effective facilities management for the Group.
  • Develop a highly competent and engaged team which delivers a broad range of services. Maximise the contribution of this team and others through effective leadership and training.
  • Accountable for the identification of and delivery of training and Value for Money (VFM) in the statutory compliance system of the business.
  • Form and maintain key relationships with internal and external stakeholders ensuring that high quality reporting and communications are provided when required.
  • Ensure high levels of customer satisfaction through Tenant Satisfaction Measures.

We are genuinely proud of our diversity, our people, our homes and our achievements and you will support our ongoing evolution, inspire trust, encourage, nurture and facilitate people to perform and deliver in an ever-changing environment.

In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.

For further information please visit our website.

Closing Date: We reserve the right to close the advert at any time. Applicants may be invited for an interview shortly after applications are received.

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