Housing Officer (Generic) 

Bedford (Hybrid) 

£33,500 per annum (inclusive of essential car user allowance) 

Permanent 

Full time (37 hours week) 

We are looking for a self-motivated individual, preferably with Housing Management experience, to provide an excellent level of tenancy and neighbourhood management services to our local neighbourhoods, ensuring a strong customer focus at all times. 

What you will be doing: 

• Maximising rent and void loss and ensuring tenancy sustainment 

• Managing lower level ASB cases to a high standard and be safeguarding aware 

• Working alongside the Complex Case team Housing Officers to ensure that comprehensive, consistent services are provided to our customers, ensuring they are at the heart of everything we do. 

• Undertake regular estate inspections, monitoring estate services and completing fire safety inspections. 

• Working closely with internal and external partners to ensure a seamless and wholistic offering to customers. 

• Ensuring that tenancies are managed appropriately according to the circumstances of the household, making referrals and signposting for support as necessary. 

We’d love to meet someone with: 

• Excellent customer service skills putting the customer at the heart of what we do 

• Good problem-solving, negotiation and influencing skills 

• Strong communication skills, both written and verbal 

• Excellent time management and organisational skills 

• Experience of working in partnership with internal teams and external organisations to achieve shared goals 

Amongst what we offer you is: 

• A competitive salary of £33,500 (inclusive of essential car user allowance) 

• 28 days holiday PLUS Bank Holidays 

• A generous contributory pension scheme 

• Private health care 

• Free life assurance 

• Access to an extensive suite of wellbeing services and tools including a digital gym 

• Opportunities for learning and development 

• Discounted gym membership 

• Retail discount scheme 

Please note the successful candidate will need to complete a Basic DBS application. 

Closing date: 6th August 2024 

Closing date: To be confirmed  

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible