Company Description

We are Local Space, an innovative and dynamic social landlord with charitable status dedicated to delivering affordable and quality social housing to people on lower incomes, to help them improve their quality of life. Our work is focused on Newham and the wider London area, particularly east London, where high private sector rents and the current economic crisis impacts on people seeking decent quality affordable housing. We have a successful track record of delivery and adding social value, through working with other stakeholders. Due to our robust business model we continue to operate with a solid financial base. Local Space has grown in the last five years and now owns 3000 homes with a turnover of c.£40m and we are still growing. We are a G1 / V1 rated RP (Registered Provider). We are Investors in People accredited and are the only housing association to hold the sector’s highest credit rating, AA-.

We aim to improve our customer offer by increasing the number of homes we manage over the next few years as well as increasing our housing stock. We believe that everyone deserves a home to be proud of and our temporary homes are of a high-quality, enabling people to live in them comfortably until they can move on.

Position

Position: Property Services Administration Officer

Salary: £35,545 per annum, plus benefits

Requirements

1. To provide administrative support for compliance within our Assets, both residential and commercial.
2. Assist with maintaining accurate records for compliancy and asset management computer systems.
3. Provide administrative support to Property Services Team for the completion and variation of orders, processing of invoices and preparing reports for KPI data.
4. Provide effective follow up action to ensure that repair and maintenance works are carried out in accordance with response times and deadline complete.
5. Assisting with the preparation of briefs, tendering packs and documentation relating to the selection of consultants / contractors for Local Space as relevant to the department.
6. Being the first point of contact for all customers (such as residents, managing agents, contractors, suppliers, freeholders etc.) on all tenancy and repair related matters through a range of channels, including, but not limited to, face-to-face, telephone, email, text and web self-service.

Other information

We operate hybrid working – our staff work both remotely and from our office in the heart of east London, a short walk from Stratford station, Westfield Shopping Centre and the Olympic Park.

Our benefits include a generous annual leave allowance, healthcare cashback plan, life assurance, support for professional qualifications, and much more.

We are committed to developing a culture of healthy work/life balance, job satisfaction and high performance where staff are motivated to deliver excellent services to our customers.

Closing date: Wednesday 21st August at 17:00 p.m.

We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.