Babergh and Mid Suffolk District Councils - Great Wenham, Suffolk CO7 6PS

Senior Repairs Officer
£42,403 - £49,498 per annum (pro rata for part time)
Full Time, 37 hours per week
Permanent
Closing date: 5pm, 3 September 2024.
Reference: 16228

Full time, part time and job share opportunities will be considered.

What we are looking for

We are looking for a Senior Repairs Officer to join our new Housing Operations and (DLO) Direct Labour Organisation Team. To be successful, you will be driven and share our values, commitment, and motivation to make a difference for our residents, clients, and communities.

Babergh and Mid-Suffolk District Councils are going through an exciting period of change, with a new operating model being developed for the DLO within our Housing Directorate.

The DLO oversees the maintenance of housing repairs and voids with some planned work activities and is supported by several contractors. The DLO has its own trade team.

This is your opportunity to join our new team at inception and to help shape the future of our Housing Operations and DLO.

About the role

Reporting to the Repairs and Maintenance Manager, you will be responsible for providing a seamless, proactive, and tenant focused repairs service.  
With responsibility for the repairs and maintenance of the housing stock within a designated location/area, your work will include, but not be limited to: 

• responsible for the day-to-day delivery of the repairs and maintenance service 
• managing an internal trade team and repairs contractors responsible for the performance and productivity of the inhouse trade team ensuring KPIs are achieved and exceeded
• providing specifications of complex works, managing and coordinating works and ensuring work deadlines are achieved
• dealing directly with key internal and external stakeholders and ensuring compliance with legislative requirements. 
• ensuring statutory and industry best practice at all times
• providing expert technical advice
• offering support and guidance on all repairs and maintenance enquiries, often of a complex or multifaceted nature.

The role will be part of a call-out rota with two other Senior Repairs Officers.

About you

You will ideally hold an RICS accredited surveying degree or a minimum HNC standard, with a NEBOSH Certificate or similar in Health and Safety.
The role has responsibility for an internal Trades (DLO) team as well as supporting Contractors, therefore we are seeking a significant level of experience in building repairs and solutions and a thorough understanding of current legislation concerning building works, including CDM and Health and Safety. 

You will need to demonstrate:

• a good technical knowledge of housing properties and their building and service components
• experience in housing responsive repairs including working in a customer service organisation
• appropriate working knowledge of Building Regulations, CDM Regulations, Landlord and Tenant law
• working knowledge of relevant forms of building contracts and modern methods of procurement
• experience in preparing and presenting data and KPI reports
• budget and financial planning of a large service area
• excellent organisation, time management and prioritisation skills with experience of supervising a team
• strong communication skills, both verbal and written with a good level of IT proficiency.

A full valid driving licence is essential.

About us

Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work.

With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.

Benefits

• Great opportunities for learning and development.
• Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years’ service, plus bank holidays).
• Competitive Local Government Pension Scheme.
• Wellbeing Support Programme.
• Employee Assist Programme.
• Health Care Options.

For more information, please visit our Employee Benefits page (suffolkjobsdirect,org).

Our ways of working

Work is what we do, not where we go!

We are committed to working in a more hybrid way, with a mix of office, home, and remote based working (business needs permitting). This has worked well for us and is something we will be continuing with.

We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.

For more information

If you think you have what it takes to be successful in this Senior Repairs Officer role, even if you don’t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.

Please read the Job Description and Person Specification before applying for this job opportunity.

For an informal discussion about this role, please contact Andrew Wade by emailing: andrew.wade@baberghmidsuffolk.gov.uk

How to apply:

To apply and for further details, please visit:

https://www.suffolkjobsdirect.org/#en/sites/CX_1004/requisitions/preview/16228

No agencies please.

Closing date: 5pm, 2 September 2024.

Babergh and Mid Suffolk District Councils are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.