Older Person Service Manager 

Up to £19,185.03 per annum (based on a 100% FTE of £ £28,393.84 per annum) 

Littleport, East Cambridgeshire 

Permanent, Part Time - 25 hours per week 

 

Are you someone with a background in supporting people and looking for an exciting new role within an organisation committed to improving lives? Are you keen on delivering exceptional services to enhance the lives of older people? If so, their Older Person Service Manager role based in Littleport could be the perfect job for you… 

 

Our client is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both their colleagues and customers. With a mission to provide quality, safe, affordable housing that build great foundations for their customers, their Sheltered Housing team are critical to ensuring their older customers can live independently, and ultimately building safe communities. 

 

As an Older Person Service Manager, you will play a crucial role in overseeing the housing management and support services for their older residents in Littleport. Further key responsibilities are listed below: 

 

• Manage the day-to-day operations of housing facilities for older individuals, ensuring a safe and comfortable living environment. 

• Be responsible for upholding behavioral standards and dealing cases of anti-social behaviour within the service. 

• Work across multiple teams, ensuring that standards are maintained for repairs, refurbishments, and grounds maintenance. 

• Coordinate and oversee support services tailored to the needs of older residents, including health care, social activities, and general assistance. 

• Foster a sense of community among residents through organising and promoting social events, activities, and support groups. 

• Implement and monitor quality assurance measures to ensure the highest standards of care and satisfaction among residents. 

• Ensure compliance with relevant regulations, policies, and procedures to maintain a safe and legally sound environment for residents. 

 

In order to be successful in application for their Older Person Service Manager role, you will need to be highly organised, with great administration skills. Being a strong communicator across different channels (face to face and digitally) is crucial to keep engagement high with their residents, as well as being confident in your digital skills. 

 

Their Older Person Service Manager position is a scheme-based part-time position, contracted to 25 hours per week in Littleport. 

 

This is a hugely exciting time to join the Group – not only are they continuously striving to achieve better results for their customers, but the Social Housing sector is at a crucial point with new measures, legislations and standards coming into effect imminently. Their Older Person Service Manager opportunity is the perfect chance to develop your skills and knowledge across Housing and help their older customers to live independently. They offer a supportive and inclusive working environment that values your contributions, along with access to ongoing professional development opportunities, ensuring your skills remain at the cutting edge of the industry. 

  

What you receive from they : 

 

• Up to 26 days annual leave (Pro rata based on contracted hours) 

• Life Cover of three times your annual salary (as part of pension scheme membership) 

• Membership of our Health Care Cash Plan including Employee Assistance programme and DoctorLine 

• Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards 

• Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing 

• Free Eye Tests 

• Free flu vaccinations 

• Investment in your personal development through their extensive learning and development opportunities 

• Professional subscription for membership fees relating to your role, paid for by them 

• Family friendly, carers leave plus other paid leave 

• Long Service Awards 

• Carers Networking Group and resources to support Unpaid Carers 

  

How to apply 

 

Please click “apply” today to upload your CV detailing your employment history. 

 

Please note, if this vacancy receives a high number of applicants, they reserve the right to close the advert and application window early. 

 

They do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application. 

  

Vetting Requirements 

 

The important things – They can only consider applications from candidates who have the right to work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. Original proof must then be provided by day one upon successful candidature). 

 

Naturally working with their customers they need to complete pre-employment checks before you join them. This role is conditional upon receipt of two satisfactory references (one from your current employer). They also need you to tell them what you have been up to as a minimum over the past 5 years in terms of employment history. They recognise, welcome and support that everyone’s employment history is unique and can be different. This could include carer duties, travel, seeking work, education, employment, training, or volunteering. 
 
 

They are committed to safeguarding, promoting the welfare of adults with care and support needs and expect all colleagues and volunteers to share this commitment. This position is subject to a DBS Check. 

  

Equal Opportunities 

 

As an equal opportunities’ employer, the Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. 

 

They pride themelves on looking after their colleagues and as part of their commitment they are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities. 

 

They aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Group.