The vacancy

We have an exciting opportunity for an interim Senior Repairs Manager to join our team in West London on a 6-month fixed term contract. You will be responsible for in-house DLO and contractor delivery of the day-to-day repairs, M&E servicing, and reactive works.
 

As Senior Repairs Manager you will be accountable for the quality and efficiency of the service and driving performance to achieve or exceed performance targets, whilst ensuring the highest standard of customer satisfaction, health & safety and technical standards.

You will be responsible for line management of 5 direct reports and approximately 32 in direct reports. Remaining commercially focused at all times to avoid overspend and drive quality through focused performance management and KPI targets. on materials, agency staff, and sub-contractor use.

What we’re looking for
We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will be experienced Senior Repairs Manager with exceptional relationship building skills and strong customer focus and understanding. You will also be able to demonstrate the below essential skills and experience:

• Extensive experience in managing and delivering day to day and M&E reactive repairs along with compliance service delivery programs
• Extensive experience, knowledge and understanding of repairs techniques
• Understanding of disrepair legislation.
• Detailed Knowledge and understanding of pre- and post- inspection processes, building pathology and repairs techniques
• Detailed Knowledge of health and safety responsibilities in relation to construction and Construction (Design and Management) regulations.
• Knowledge and understanding of supply chain contract management to drive quality and VFM
• A good understanding of Fitness for Human Habitation Act 2018, and Landlord & tenant Act 1985 – Section 11
• Confident using full Office 365 suite
• Strong manager and role model
   

If you’re interested in joining us and would like to apply for this role, please review the role profile to view all the key responsibilities and to ensure you meet the essential criteria.

This position is being offered on a full-time interim 6-month contract basis.

How do I apply?
If you’re interested in joining us and would like to apply for this role, we would love to hear from you! The first step is hitting the ‘apply’ button and submitting your application online.
Due to the urgency of this role, we particularly welcome applications from shortly or immediately available candidates. Interviews are likely to take place in person imminently.

What we can offer you
Please follow the link to read more about our great benefits and what we can offer you: https://www.sbhg.co.uk/life-at-sbhg

Equality, Diversity and Inclusion
We commit to ensuring that equality and diversity are integrated at the core of our business and respond to the needs of our employees, workers, stakeholders and customers. To read more about our commitment, please visit the following link: https://www.sbhg.co.uk/equality-and-diversity

We reserve the right to close this vacancy early if enough applications are received.

Our mission

We're much more than a landlord. We build communities by providing homes that people can afford and invest in people and places.

We have more than 5000 homes throughout west London and are building more. We've been doing this since 1968 and are a trusted part of the community.

Our mission is social heart, business head, local impact.

Social heart: Our way of working builds and strengthens communities.
Business head: Our way of working means we make a lasting return on investment.
Local impact: Our way of working responds to what's needed locally.